Pro AI NVR latest new firmware NVR5XXX-I_MultiLang_V4.001.0000000.2.R.200814.bin

EMPIRETECANDY

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Hey Guys

Dahua just release a latest new firmware for the AI NVRs, please don't flash your NVR if not on this list.


NVR5832-I,
NVR5216-16P-I,
NVR5216-8P-I,
NVR5864-I,
NVR5432-16P-I

Thanks for your attention.
Andy
 

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ArnonZ

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Hi Andy this download link is for version DH_NVR5XXX-I_MultiLang_V4.001.0000000.0.R.200617.bin
confirmed.
I'm using the 200617. it's full of bugs.
The release notes are for the 200707 that is newer. Waiting for the new release as well
 

Mark Mo

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confirmed.
I'm using the 200617. it's full of bugs.
The release notes are for the 200707 that is newer. Waiting for the new release as well
hi, Andy sent me this link for 200707, but even this link, I found that I couldn't play video in Live AI mode when it caught an alarm, I could just hear audio. I could only play video in Alarm info. And in Security if I clicked on CA Certificate it locked the NVR, froze the screen. Had to turn it off at the back, to get it working again.
DH_NVR5XXX-I_MultiLang_V4.001.0000000.1.R.200707.bin
 
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ArnonZ

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hi, Andy sent me this link for 200707, but I found that I couldn't play video in Live AI mode, and in security if I clicked on CA Certificate it locked the NVR.
DH_NVR5XXX-I_MultiLang_V4.001.0000000.1.R.200707.bin
Thank you Mark,
So basically you're saying that the new version is even more buggy?
Did hard reboot brought the NVR to life again? And if so, do you still have the NVR running with no live view?
 

Mark Mo

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Thank you Mark,
So basically you're saying that the new version is even more buggy?
Did hard reboot brought the NVR to life again? And if so, do you still have the NVR running with no live view?
Yes it is buggy, tried so many versions now, none of them fully work. I can get a live view no problem, in general and in AI view, and see and hear it. The issue is on an old firmware version, you could go to AI Search, search the human detection alarms say, and would play them in full screen when I clicked on one. Now this latest version, if I click on it, it will show it in the top right, sound and vision, but when I want to see it full screen , It only plays the sound, not the video. Plus in Security, don't press CA Certificate, or it will freeze the screen and mouse. Have to then turn off the NVR at the back, and back on to unfreeze. I hope they bring out a firmware version that has no issues, but it is usable.
 
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ArnonZ

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Mark,
First, I'm happy to hear you finally got your NVR and unfortunately, looks like we'll need to share those frustrations for some time.

But then, I must admit that your second email is already sounds way better:
1. You did NOT brick your NVR (wasn't sure if that was the case from the first message.
2. I must admit that I don't even remember if I ever used the double click to get the full screen. I wish that was the last problem.

I suggest that we'll start sharing here list of bugs/problems and maybe even solutions:

1. I had nightmare with AI features that stopped working for me....
turned out eventually that looney had mentioned somewhere something about reset the cam 3 times... it worked.
before that, the cams were all set for IVS smart plan yet they were able somehow to support both FD and FR by the camera AND SMD plus IVS functions by the camera at the same time....
Now (after reset), it works properly: I'm getting the SMD and IVS from the camera (IVS smart plan) and I choose up to three cams to add FD an FR features.

2. In web browser, I can't see the thumbnails ( I'm not sure if in all cases though, I to think I saw it before but checked now in Edge, IE, FF and Chrome and didn't get none of them showing them.
3. In web browser I can't find a way to add a new face to the face DB
not only that, I couldn't find a way to get AI view => I do not see in events panel in the live view using web browser.
The web view is very important to me because eventually, the NVR would be located in a place where I don't want to have screen and mouse.
4. One thing I was expecting from FR feature was to be able to combine the FR with IVS:
I never expected the FR to be fully reliable. it can never be. I did however expect to use the FR as another filter => if there is tripwire event, AND it's a human, set off the alarm. UNLESS, it's a known person that triggered the event.
I do know that in such scenario, many times known people would not be recognized and therefore I can expect false alarms. But as long as I can filter, at least some of them, the FR function is usable.
Otherwise, I cannot see how FR function is good for something.
5. In addition to #4, I could expect the FR function to wait between several identifications of the same person. if few of them IS me and in one or two the same person (me) was not identified, it's still me..... there is no need for a "smart" system with "artificial intelligent" to trigger the alarm. It becomes useless and it's a shame because it's not a H/W limitation. could and should be fixed with programing.
6. I don't know about you guys, but when I'm trying to slide through events at playback view, in most cases the playback stops and when I press play, it starts from the beginning.
7. When I'm connected directly to the NVR, I can choose timeout between 0-90 minutes when 0 is no timeout. I wish I could control or better skip the timeout in web view. it's really annoying that whenever I have the time to check something, I already need to reconnect.

Mark,
Thanks again. if the problems you've mentioned are currently you're main concern, then I've better try to use the latest FW and skip using the CA Certificate.
If you guys have any bugs to share or any solutions to anything I was saying and/or a good idea to add to my wish list, feel free to do it.
 

ArnonZ

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Update:
Mark, I was using the link and updated my NVR.
I had NO problem to use the full screen video using AI features (FR, FD and IVS). I could see them all both in the small view at the right top AND full screen.
The SMD is using a different play screen and I could not full screen that view (but also with the older FW I couldn't.
Yes, I can get both video and audio though the video (playback) is in slow motion many times (I do not get it but I had it also with the older FW).
 

Mark Mo

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Thanks Arnon for your detailed reply.

Yes I agree, we need to share the issues we have with the firmware. See if it's the same for everyone.

I can only get FR by the the recorder, not by camera. I can get FD by camera or recorder, but if I try to add SMD on the same camera it says resource is limited and to disable FD or face comparison by device..
I use Video Metadata also, but I have 4 cameras, and it's getting the right combination to work with all the cameras, not easy.
I don't use web browser much, as I have the NVR in the loft, connected to my TV, and use a mouse downstairs to control it.
I agree that once it recognises a known face there is no need for a "smart" system with "artificial intelligent" to trigger the alarm, especially if that person hangs around for several minutes, and alarms keep going off.
Let me know how you get on with the latest firmware.

Hope others join in with their thoughts.

Just got your update, interesting you had no problem in full screen when playing back an AI Search for FD, FR and IVS, only plays well for me in the small screen in top right.
Glad it's working for you. Will see how it goes over the next few days.
Cheers Arnon
 

ArnonZ

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Thanks Mark,

First, I might have been unclear about FR: The camera does not support FR and I've never been able to use FR by the camera. sorry for that.
What I could get before camera reset was FD+SMD+IVS by the camera (the FR was always by the recorder) but it was unreliable.
currently, I'm testing the first 3 cams only and I'm getting IVS and SMD by the camera and FR+FD by the recorder. The Smart Plan is set on IVS.
To get the SMD working together with the rest of the features, I had to disable the FD; enable the SMD and re-enable the FD.
=> After you disable the FD to get the SMD working, try to re-enable it. it works.
I could not add the "video metadata" to that list of AI features. I had to skip one of them and I couldn't find what it's good for (it does enables me to search human detection but can't see how different it is from SMD.
I was wondering what is the video metadata is good for. Maybe I've missed something here.
I cannot see myself working with the NVR without PC or laptop. TV is great for viewing events.
There are lots of missing features for the web interface. Another example is the "Alarm Info" that becomes like log with the web interface and enables to to view the videos when you connect directly.
Yes, following a person that hangs around for few seconds before deciding if it's a stranger is essential. I do not become a stranger if one of the FD images is unclear and I don't mind waiting few seconds before system decides.
BUT more important is to combine the FR feature with IVS event: if a person walks down the street and does not brake any rule it's fine. If they entered my property after midnight, it's good enough reason to set off the alarm.
And if that person was detected as a family member, you may make an exception. That's what I could expect. otherwise, as a standalone feature, it's not reliable enough and if it's not related to an IVS rule it's useless.

Database: more than 10 years ago, when I using Picasa's face recognition, it would check for identical faces though all of the thousands of pictures, try to match it and it would only let me confirm that the list indeed belongs to the same person.
Not only that, it was machine learning: the more pictures of me founded, the better it knew to identify me.
With Dahua, not only that I need to add each image to the DB separately, there could be 20 pictures of my daughter, each one with the same name and personal data and they'd all be different people for the NVR.
The least I'd expect is an option to mark few different pictures and to add them all to the same person that exists already in the DB.
10 years after the world, I could even expect the machine to suggest and work as Picasa did years ago. I would also expect it to use it for a machine learning and to improve the identification of a known person that often appears in front of the camera.

Not sure if I've mentioned it, but I had one morning a disk error. Turned out that in order to re-mount the (two new WD purple) disks, I had to format and loose the data. In that particular episode, I didn't have essential data but.....

As for the new F/W, not only I do not see your video bug, I do not (yet) see any other difference between the 200617 and the 200707
 

Mark Mo

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Thanks Mark,

First, I might have been unclear about FR: The camera does not support FR and I've never been able to use FR by the camera. sorry for that.
What I could get before camera reset was FD+SMD+IVS by the camera (the FR was always by the recorder) but it was unreliable.
currently, I'm testing the first 3 cams only and I'm getting IVS and SMD by the camera and FR+FD by the recorder. The Smart Plan is set on IVS.
To get the SMD working together with the rest of the features, I had to disable the FD; enable the SMD and re-enable the FD.
=> After you disable the FD to get the SMD working, try to re-enable it. it works.
I could not add the "video metadata" to that list of AI features. I had to skip one of them and I couldn't find what it's good for (it does enables me to search human detection but can't see how different it is from SMD.
I was wondering what is the video metadata is good for. Maybe I've missed something here.
I cannot see myself working with the NVR without PC or laptop. TV is great for viewing events.
There are lots of missing features for the web interface. Another example is the "Alarm Info" that becomes like log with the web interface and enables to to view the videos when you connect directly.
Yes, following a person that hangs around for few seconds before deciding if it's a stranger is essential. I do not become a stranger if one of the FD images is unclear and I don't mind waiting few seconds before system decides.
BUT more important is to combine the FR feature with IVS event: if a person walks down the street and does not brake any rule it's fine. If they entered my property after midnight, it's good enough reason to set off the alarm.
And if that person was detected as a family member, you may make an exception. That's what I could expect. otherwise, as a standalone feature, it's not reliable enough and if it's not related to an IVS rule it's useless.

Database: more than 10 years ago, when I using Picasa's face recognition, it would check for identical faces though all of the thousands of pictures, try to match it and it would only let me confirm that the list indeed belongs to the same person.
Not only that, it was machine learning: the more pictures of me founded, the better it knew to identify me.
With Dahua, not only that I need to add each image to the DB separately, there could be 20 pictures of my daughter, each one with the same name and personal data and they'd all be different people for the NVR.
The least I'd expect is an option to mark few different pictures and to add them all to the same person that exists already in the DB.
10 years after the world, I could even expect the machine to suggest and work as Picasa did years ago. I would also expect it to use it for a machine learning and to improve the identification of a known person that often appears in front of the camera.

Not sure if I've mentioned it, but I had one morning a disk error. Turned out that in order to re-mount the (two new WD purple) disks, I had to format and loose the data. In that particular episode, I didn't have essential data but.....

As for the new F/W, not only I do not see your video bug, I do not (yet) see any other difference between the 200617 and the 200707
Hi Arnon, just a quick one as off to bed.
I connected my NVR to a monitor, instead of my 4k 65inch TV, and surprise , I can now see full screen when looking at alarms caught, and in AI search. So it looks like its not optimal to have your display set at 3840x2160 @60fps. So now I have the NVR display set at 1920 x 1080 , and it shows just fine on my 4k 65inch TV.
Also the CA certificate in Security is now ok to click on, without locking up. I had a malfunctioning camera go wrong, and when I removed it , CA certificate was ok to click on.
Will have more time next week, to go into depth of any other issues and send them to Andy.

Good night.
 
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ArnonZ

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great news. sounds like you've solved both of your major problems at one eve.
I just sent Andy a list with all of the issues we've raised.
it's a shame: I do think that the hardware can really do it but I'm not too sure about the chances that Dahua would make it.
I didn't choose BI as it does not support the AI features and would never support the face recognition. Dahua had a great chance to gain big portion of that market but I don't think they are running there.
adding the FR as a standalone and not as an extra filter for IVS is a mistake. also, the DB is disappointing: it's not machine learning. Each picture of mine that I add acts as a stand alone. it is not added to the DB of the same person and also the hundreds of detection of mine are not added. machine learning meaning that the machine is using all of the detection to "know" my face better and to improve my recognition. looks like they are still far away.
the camera the does not do FR cannot me blamed. the IPC is supposed to send many face captures. it's the job of the NVR to decide to use those that matched a known person and not to decide that the same person that hanged around is one time known and other time became stranger if the capture was poor. I'm not talking even about the smaller bugs, I am talking about the very basic functionality that can turn a 730$ product from useless with a potential to great.
 

ArnonZ

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As I was saying before, the FR had to be combined with SMD and/or IVS.
As a standalone, it's not reliable enough for anything but as an extra filter for SMD and/or IVS it could be useful (providing you keep following the subject and make a single decision for the same object based on the best image).

I wanted to add now, that currently, it's not "just" useless, it's a feature you want to avoid:
As long as you do not use it for any alerts, it's as good as not exist.
But if you want to use it, you find out the unlike SMD and IVS, you cannot limit the area of detection. As a result, you cannot focus on the people entering, you pick up also those padestriens that are passing by outside.
And since you need to adjust the cams to the right distance and angle, in most cases it would pick you in a position and/or distance where it would be impossible to identify even you.
End result: not only you cannot use it properly with IVS and SMD, you have no choice but to shut down all FR alerts. Hundreds of extra $ for nothing.

A very good potential is currently a complete crap.
 

Mark Mo

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I think FR only works well if the person is within 8m looking general in the direction of the camera. I had to lower my camera to get a better angle. I also had to set Similarity From 80% to 70% so it didn't pick up a known person as a stranger. And as you say, the area for detection needs to have boundaries, not the whole scene. Also picking out the same person several times, if they hang around for several minutes, is too much. I use my cameras outside my house, which looks onto the sidewalk and road, I think FR is more useful in a more limited space or inside an entrance.
I have bought 2 new AI cameras from Andy, T3841T-ZAS,great cameras, which do not have have FR or FD, but have SMD, so I'm using that at the moment. At least SMD linkage configuration synchronizes with MD linkage configuration.
FR needs to be improved I agree.
On another note, I notice when I do a normal Search, the time along the bottom starts at 0831, where it should read 0, midnight. see attached photo.
 

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Jahua95

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I think FR only works well if the person is within 8m looking general in the direction of the camera. I had to lower my camera to get a better angle. I also had to set Similarity From 80% to 70% so it didn't pick up a known person as a stranger. And as you say, the area for detection needs to have boundaries, not the whole scene. Also picking out the same person several times, if they hang around for several minutes, is too much. I use my cameras outside my house, which looks onto the sidewalk and road, I think FR is more useful in a more limited space or inside an entrance.
I have bought 2 new AI cameras from Andy, T3841T-ZAS,great cameras, which do not have have FR or FD, but have SMD, so I'm using that at the moment. At least SMD linkage configuration synchronizes with MD linkage configuration.
FR needs to be improved I agree.
On another note, I notice when I do a normal Search, the time along the bottom starts at 0831, where it should read 0, midnight. see attached photo.
It is actually a date and zero Hr is not present.
 
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