Am not sure if the title is the correct terminology.
I had an EZVIZ DB1, with a fixed IP address allocated by the router, storing video through BI (5.6.8.4) without any issues. As my house is blessed with thick walls, the Wi-Fi connection to the DB1 was patchy so I decided to replace same with a POE DoorBird D1101v. Having deleted the EZVIZ camera from BI, I allocated the DoorBird with the same IP address as the EZVIZ had used.
The DoorBird app allows you to search for a device to be restored to factory defaults if required. My issue is that I cannot see any devices when I get tot this page. If I remove the BI Win 10 PC from the network (by removing the cable) the device appears on this page.
This would suggest that something on the PC - which only runs BI and Homeseer - is preventing the DoorBird from being recognised in the app.
Can anyone advise what the issue may be and how I may remedy this please?
TIA
I had an EZVIZ DB1, with a fixed IP address allocated by the router, storing video through BI (5.6.8.4) without any issues. As my house is blessed with thick walls, the Wi-Fi connection to the DB1 was patchy so I decided to replace same with a POE DoorBird D1101v. Having deleted the EZVIZ camera from BI, I allocated the DoorBird with the same IP address as the EZVIZ had used.
The DoorBird app allows you to search for a device to be restored to factory defaults if required. My issue is that I cannot see any devices when I get tot this page. If I remove the BI Win 10 PC from the network (by removing the cable) the device appears on this page.
This would suggest that something on the PC - which only runs BI and Homeseer - is preventing the DoorBird from being recognised in the app.
Can anyone advise what the issue may be and how I may remedy this please?
TIA