EmpireTech / Cold Weather

[menasco]

I bought 11 empiretech cameras and installed the around our storage facility. The temps fell below 20 last night and they are not working very well. The ones in doors are working fine.

I found a defog setting and enabled it and will wait to see.

Anyone have issues with these cameras in cold weather? If so possible solutions.

FYI: I have other cheaper cameras that have never been affected by the cold weather.

EmpireTech 4K 8MP Ultra Low Light Full-Color AI IP Camera Warm LED Bullet SMD 3.0 IP67 Weatherproof, Built-in Mic and Speaker,ePOE and POE, SMD Plus,Face Detection,Fixed Lens IPC-Color4K-X 3.6mm

 

[alastairstevenson]

they are not working very well.

What are the symptoms? Be specific.

 

[menasco]

First I noticed the cameras were off line. I double checked the network and verified it was working. When the temps warmed up the cameras were accessible but very slow to respond, like a really slow internet connection.
I have a camera indoors, I logged in and found the defog setting (thinking it was a heater). I then logged into the outdoor cameras and it took awhile but was able to navigate to the defog and enabled it. Still waiting to see if it makes a differance.
Camera Info
Device TypeIPC-Color4K-X-3.6MM
System VersionV2.840.15OG002.0.R, Build Date: 2021-09-08
WEB VersionV3.2.1.1085511
ONVIF Version20.12(V3.0.0.1030855)
Algorithm Version1.0.4
Security Baseline VersionV2.1
Copyright 2021, EmpireTech all rights reserved.


The network is TPLINK EAP610-Outdoors bridge/mesh. It has been installed for several months and the other cameras on the same network are working fine, cam info below.
Lorex
Device TypeLNB8963B
Software Version00005
Build Date2017-08-11
WEB Version3.2.1.0
ONVIF Version16.12(V2.3.0.454460)

 

[menasco]

I am going to double check my network, the AP is acting weird since I started researching this again.

 

[menasco]

Ok, found the problem. It is not a camera issue.

The problem was the AP's, mesh. I somehow had the AP with the cameras mesh to another slower AP.

The problem was fixed when I modified the mesh settings in omada.


Billy

 

[wittaj]

Yeah, I was going to say it was a network or cable issue.

But for future reference, the defog is simply an algorithm similar to a backlight like WDR and would have zero effect on warming a camera during cold weather.