I have 2 BI systems.
One is personal have 20 cams running 5.7.7.18 from 2023 (it aint broke so I'm not upgrading)
The second is a very small system with 4 cams running the latest (today) 5.9.9.47 that I installed this week for my neighborhood.
both running the same HP G2 pro/elite desk i7 with 32GB ram and SSD main drive and 4TB HD for storage (my personal one has more storage but specs are o/w very similar).
Both are set to CONTINUOUS recording.
in my personal system with older software if I want to move back in the timeline it will speed through through the feed on all cameras that are showing on the middle portion of my screen. I click replay and I can scrub every camera at once or switch groups and only scrub through the feeds for the group I have selected. my timeline has orange alert markers across the top and as I scroll past those the clips window changes . it is intuitive and easy.
on the new system with only four cameras and the newest software, it actually has thumbnails on the timeline (my personal system does not). but otherwise it has alert icons and since we activated the AI project it also has cars and people icons as well. But I cannot get it to allow me to scrub the timeline. if i click on replay and try to scrub it will move the timeline and I can hear sounds from the clips that correspond with the thumbnails and the clips window changes but the main screen of visible cameras never changes. The only way I can see a feed is to go into my NEW folder and find the corresponding bvr and then I can open that and view. I have them set to record for 2 hours or 3GB and then start a new file
Previously, on the new system instead of being a continuous blue band with alert markers there are black sections like video is not CONTINUOUSLY being recorded. (All the cameras show the Record icon.) if I look in the new clips section it shows me a bvr file for each camera. Since the last reboot I switched it to Continuous sub+ triggered then I let it record for a bit then I switched it back to continuous. that seemed to fix the holes in the timeline.
The only thing I can think is that somewhere in the last few versions the ability to scrub and view has changed in some way.
Things I have tried:
Database: tried repair, tried regenerate, delete and regenerate.
Program: I uninstalled BI entirely then tried to add it back, still didn't work.
What am I missing to make BI behave like it needs to behave?
Thanks
Shawn
One is personal have 20 cams running 5.7.7.18 from 2023 (it aint broke so I'm not upgrading)
The second is a very small system with 4 cams running the latest (today) 5.9.9.47 that I installed this week for my neighborhood.
both running the same HP G2 pro/elite desk i7 with 32GB ram and SSD main drive and 4TB HD for storage (my personal one has more storage but specs are o/w very similar).
Both are set to CONTINUOUS recording.
in my personal system with older software if I want to move back in the timeline it will speed through through the feed on all cameras that are showing on the middle portion of my screen. I click replay and I can scrub every camera at once or switch groups and only scrub through the feeds for the group I have selected. my timeline has orange alert markers across the top and as I scroll past those the clips window changes . it is intuitive and easy.
on the new system with only four cameras and the newest software, it actually has thumbnails on the timeline (my personal system does not). but otherwise it has alert icons and since we activated the AI project it also has cars and people icons as well. But I cannot get it to allow me to scrub the timeline. if i click on replay and try to scrub it will move the timeline and I can hear sounds from the clips that correspond with the thumbnails and the clips window changes but the main screen of visible cameras never changes. The only way I can see a feed is to go into my NEW folder and find the corresponding bvr and then I can open that and view. I have them set to record for 2 hours or 3GB and then start a new file
Previously, on the new system instead of being a continuous blue band with alert markers there are black sections like video is not CONTINUOUSLY being recorded. (All the cameras show the Record icon.) if I look in the new clips section it shows me a bvr file for each camera. Since the last reboot I switched it to Continuous sub+ triggered then I let it record for a bit then I switched it back to continuous. that seemed to fix the holes in the timeline.
The only thing I can think is that somewhere in the last few versions the ability to scrub and view has changed in some way.
Things I have tried:
Database: tried repair, tried regenerate, delete and regenerate.
Program: I uninstalled BI entirely then tried to add it back, still didn't work.
What am I missing to make BI behave like it needs to behave?
Thanks
Shawn