Do you have an NVR with or without PoE?
Without Poe. It’s the 5216-4KS2
Do you have an NVR with or without PoE?
Lights using button on iPhone should just work.
Audio needs to be enabled on the camera
Camera/Audio/Enable main stream
You may have some funky setting like the Disarm feature enabled?
On camera - Event/ once click disarm can be enabled, but don’t enable “Disarm by Period”
Just checked and the settings you mentioned were already set at is.
Edit: not sure why I can't post an attachment but take my word for it, those settings were as you mentioned.
It has been noted in several threads here that for some reason we can't attach photos, which is unfortunate as they tell so much and help tremendously with troubleshooting!
I expect as you have suggested. That your NVR on the old firmware, is not capable of dealing with a camera with the features that are not functioning. Perhaps update the firmware if possible?Do these commands run thru the NVR? My firmware is old and hasn’t been updated. Really don’t know if that would matter in this situation?
My NVR 16 channel (5216-4KS2) is a non POE version so my cameras are all on switches.
That unit is EOL but that’s fine,
Last FW was Oct 2024 which is good
Make sure it’s your model
Drop down menu Firmware
I'm sure the respected. "Bigredfish" has verified the link he provided is valid, to be appropriate.Does it matter if I grab the firmware from the link you provided or from EmpireTech’s website?
V4.002.0000000.8.R.241030 should be the right firmware.Does it matter if I grab the firmware from the link you provided or from EmpireTech’s website?
Does it matter if I grab the firmware from the link you provided or from EmpireTech’s website?
I'm at witts end now... tried both versions and they both failed to upgrade. Tried updating thru configtool as well as USB. Went thru the upgrade process and at the end it resets my NVR. No visual update look and no updated version number after re setting up.Looks like it might be bricked. Freakin frustrated now.
I don't remember details as it was years ago. There was one point where you couldn't directly upgrade from an older version to a new one without going through an intermediate version first. I think this came into play if the current firmware was one of the V3 versions. Just throwing this out as a possibility, and hoping one of the members who know how to un-brick can help.
Another major issue is if you have a V1 or V2 5216-4ks2. My understanding is the latest firmware will not run on V1 hardware. How do you tell? If your old firmware was V4 (the newer GUI), one of the info pages would have told you. Can't go back and look now of course. Again from tortured memory, the model # sticker on the bottom of the NVR says it's V2 if it's V2, and gives no version # if it's V1. There's a version discussion here:
NVR5XXX-4KS2_MultiLang_ V4.001.0000003.2.R.201010
Besides the first post, also look at post #13 where I gave a specific version # for V1 hardware.
WHy do you think its bricked?
Are you logging into the NVR via its web GUI using a browser on a PC and going to its IP address? You should be
It's my best guess, honestly.
I am logging into the NVR, not from the web gui, but from the NVR software itself. I re-setup from the wizard, start adding cameras again (because they were all removed), and the screen freezes. I can't do anything. The NVR eventually force restarts. The cycle continues.
It's my best guess, honestly.
I am logging into the NVR, not from the web gui, but from the NVR software itself. I re-setup from the wizard, start adding cameras again (because they were all removed), and the screen freezes. I can't do anything. The NVR eventually force restarts. The cycle continues.
You should use the Web GUI with a browser. And do one at a time. Each camera on a remote switch if new will default to the same IP number 192.168.1.108 and create IP conflicts. Each will need to be changed before adding another.
What is the IP of your NVR? it ould be default 192.168.1.108 also and thus the IP conflict and bad stuff happening
And yes seeing where this is going it would be best for you to open a new thread.