Recent content by below_the_root

Hi all, Currently I have v3.2.0.10 running with access control setup and working. I can communicate with the door lock and it shows online. I cannot get the Person module to load anymore. I can see the Access Group and the persons listed on the door access and 'Apply all to Device' completes...

Sorry, I don't currently use the push notifications to the ivms4500 app. I only have the cams send emails, sorry I should have stated that in the title. My reason is I can't have my phone at work, but I can have my personal email account up. I know, makes sense right?

Ok, first things first. Lets get a static ip setup on that camera. I'm going to assume you have a router that you use at home. Login to that badboy and look at your interal ip address. It should be something like 192.168.1.0, it could be a bit different numbers. Ok look around and you...

Looks like 5.4.4 fixed the issues I had with the email notifications. I can now do both intrusion detection and line crossing events with email TLS. Solved.

Ok couple of questions: When in the ivms-4200 software under the device management tab, click on server in the upper left, does the camera show up under the "online device" at the bottom of that screen? Are you using dhcp for the ip address or static?

Ok I downloaded firmware 5.4.4 from the Europe site and it looks like it has partially fixed some of the problem. I am reliably getting line crossing events now. Haven't tested the Intrusion detection in depth enough to see if it is functioning properly. Good luck out there.

Guys I have been pulling my hair out trying to figure this issue out. I believe adamantly that Hikvision has a bug in their firmware. I'll explain: I have 13 cameras total. Most of them DS-2CD2142FWD with firmware 5.4.0 160401. I used to have a 5.3 version of firmware on these very cameras...

5.4.0 160401 is the firmware I'm having trouble with getting the emails to work. On 5.3.8 they worked fine. Sent from my SM-N910V using Tapatalk

That new firmware can't come fast enough. I have 8 DS-2CD2142FWD cameras in two different locations that I cannot get the email alerts to work for either line crossing or intrusion detection using firmware 5.4.0 build 160401. They worked fine before the update. I even tried 2 different email...

I have a DS-2CD2142FWD and I have been experiencing this same issue. I don't have an NVR involved as I record to an sd card in the camera. I have firmware 5.4.0 build 160401 and have been pulling my hair out trying to get this camera to send emails for intrusion detection. I have tried two...

Ok, after going through the settings in the post suggested by Kieran, I have been able to get one of the cameras to successfully record without gaps using 4096 as the bitrate, 18 on the sharpness, then turning on h264+. It seems to have fixed the recording gaps issue. I guess this is a bug in...

No, just recording to the SD cards in the cameras. No NVR involved. The way they describe the issue in the tread about the NVR recordings though is exactly what I get with the SD card recording. Must be a bug in the camera firmware. Sent from my SM-N910V using Tapatalk

I have read through the thread and it does seem like it is going to be the same bug in the firmware people are having when recording to an NVR. I'll give their suggested settings a try and see if it produces the same results. Guess then we'll know the bug involves recording to sd cards as...

Anto, you're correct. I am recording to sd cards in the cameras, no NVR involved. Sent from my SM-N910V using Tapatalk

Ok, I just found something interesting with these cameras and the SanDisk 128GB sd cards. I logged into one of the seven cams (all DS-2CD2142FWD) and unchecked the 264+ setting. This one camera then proceeded to record continuously without any missing gaps. The next day just to make sure it's...