Recent content by Jarrah

Good point, I'm just on the Basic support plan having recently bought BI5, and I sent the email via the Email Support button in Settings. Just wondering if I should try again if the wait time I've experienced is longer than usual (in case it's been missed for example). It was to report a bug...

How long does it normally take to receive a reply to the Blue Iris support email out of interest please? I've been waiting over a month so far and just wondering if I should try sending another? I've checked my spam folder just in case. :)

What's the best way to report issues like this please? I emailed BlueIris support around 5 days after posting this but I haven't heard anything back yet. I just have standard email support so is it normal to be waiting almost a month for a reply? Unfortunately the On Reset issue is preventing...

Hi, Would someone mind confirming if this is a bug or is working as expected please. I have BI5 configured to send me a Telegram text message when motion is detected (calling a bat file within Actions -> On Alert), and then a video file when no more motion is detected (Actions -> On reset). I...

Is there an option to limit how long a recording lasts so that it records no more than say 10 seconds, ignoring re-triggers? I have cloned a camera so that I can send short video alerts to Telegram alongside the original camera which does continuous recording. The clone only records when...