With that camera, you are going to have trouble at night and have discovered why more MP is not better:
Image Sensor: 1/2.5"
You will need to add more light and increase the shutter speed to something like 1/60 or faster, but you are fighting the wrong sensor for night time. Hikvision has...
@MikeyTech8, I think it may make sense to try a different firmware on the camera. Maybe @EMPIRETECANDY can respond with what the latest is.
@looney2ns , can you confirm what firmware you have on your camera and if the emails are working via the NVR?
I don't have that specific camera, but if...
On your NVR, Management -> System -> Date&Time Tab
Do you have NTP checked?
What Server do you have? I'm using time.windows.com, port 123 with interval of 60 minutes. (clock.isc.org also works)
Does Manual Update return "Refresh Successfully!"
My TimeZone is set correct here (Eastern)
That's one way only. Into the cameras, but not out of the NVR.
Either way, it doesn't fix his issue as the NVR should be sending the emails, not the camera. It's three easy steps:
1. Set SMTP up on the NVR, NOT the cameras
2. Configure IVS on the cameras
3. Click "Send Email" on each IVS you...
The emails are sent from the NVR in your setup. If the test message from the NVR is failing, you need to solve that first.
I'm starting to suspect your ISP is causing you some issues. Maybe they are blocking the SMTP ports without your knowledge. Or your firewall is preventing...