There is a separate thread with the firmware updateHi,
Can you please provide updated firmware? IVS push notifications are working intermittently from this camera only.
You are putting a wrong model No. IPC-HFW1831C-PIR is using this one.I posted in that thread and was told by Andy the firmware is not compatible. Not sure if that is correct as I do not understand if the firmware says works with 1831 why does not work with 1831EP.View attachment 40705
The P means PAL, so the model is IPC-HFW1831E. Please use the IPC-HFW1831E firmware to update.I really do not understand how I am putting in wrong model #? This is the camera. View attachment 40728 View attachment 40729
The firmware is an attachment at the bottom of the first post in this thread:I cannot find the 1831E firmware. I see your thread that includes 1831 but not 1831E. Could you either post a link or email me the file.