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  1. J

    Camera doesn't seem to be able to connect the time server

    Thanks everybody for all suggestions! It turns out it was adding an inbound firewall rule allowing NetTimeService.exe access. That's all I had to do
  2. J

    Camera doesn't seem to be able to connect the time server

    Thanks everybody for the response! I don't see any option in the HIK camera to sync with PC.. Attached is the debug log
  3. J

    Camera doesn't seem to be able to connect the time server

    Hello everybody, since I have all my cameras on a separate network (30 subnet) that is not Internet connected I have installed and running the Net Time program on the same machine that I am running blue Iris on, which seems to be functioning. The problem seems to be that my HIK cameras cannot...
  4. J

    Possible to have one camera motion trigger but send pic from another cam?

    Correction, it looks like I had selected index instead of the camera group. After changing to the camera crew it now sends the SMS but does not send any images. And I have downscale the size of the image to 10% in case there's a size limitation by the carrier
  5. J

    Possible to have one camera motion trigger but send pic from another cam?

    Okay thanks, here is what I did and here is what is happening. I created a camera group and put camera number two (the one I want the image from) in that group then I went to camera one and in its alerts section selected attach current image from that new group. What is happening is that when...
  6. J

    Possible to have one camera motion trigger but send pic from another cam?

    Is it possible in BI to have cam 1 get triggered but send pic or clip from cam 2 right after trigger? If so what is procedure? Thanks!
  7. J

    email notification not showing clip

    So I have camera A and B. I want BI to send me a pic from camera B when cam A is triggered. right now what happens is I get an email from cam A but no cam B pic is attached.. I put cam B into a group and told BI to attached image from that group in cam A's notification with no joy. (if I tell...
  8. J

    Showing evaluation version after update

    After updating my V5 it now shows as an evaluation version, when I try to register with my license key it comes back and says it's a V4 license (I upgraded to V5). I did not deactivate the license before doing the upgrade, was this a mistake? I am out of support with this license, what is the...
  9. J

    can't get clips for selected camera to be shown

    great thanks!
  10. J

    can't get clips for selected camera to be shown

    hi everybody, Running V5 and I must have accidentally made some change and now can't figure out where to change it back… previously, if you selected a camera all the clips for that camera only showed in the UI, but not now. It just shows clips for all cameras.. Any idea how I change it back?
  11. J

    BI not happy with any hardware acceleration

    solved it was the motherboard, don't know if it's just this ASRock Z790 Taichi or all of them.. Thanks everybody for all suggestions!
  12. J

    BI not happy with any hardware acceleration

    okay after some more testing where I took the Nvidia graphics card out and just used the onboard Intel GC, and as soon as I started BI using hardware decoding Windows crashed. So I'm convinced that it's either the motherboard or the Intel chip. I'm thinking start with the motherboard as being...
  13. J

    Anyway to roll back a BI update?

    good way to look at it Fenderman, and I think I agree.. So long as those rollbacks are handy :)
  14. J

    Anyway to roll back a BI update?

    Im getting the feeling WE are their QC department..
  15. J

    BI not happy with any hardware acceleration

    see below
  16. J

    Anyway to roll back a BI update?

    great thanks, that was definitely my problem…
  17. J

    Anyway to roll back a BI update?

    I just updated to 5.2.5.5 and now CPU is at 100% 5.2.5.3 was running fine, how do I get that?
  18. J

    BI not happy with any hardware acceleration

    I have tried uninstalling and reinstalling the entire Intel driver numerous times. I will check the disk corruption angle. (but if this were the case wouldn't it also crash without quick sync?) I'm struggling with the quick sync hardware being bad, but I suppose it's possible.. That's a pretty...
  19. J

    BI not happy with any hardware acceleration

    I guess it's what blue screen is now, screen goes blue with sad face and looks like it's writing x percent to a crash file … and what's really frustrating is when this happens BI changes each camera setting to NO instead of Default
  20. J

    CPU going to 100% overnight

    okay now that I have this working I want to turn my Windows firewall back on and just allow the cameras through to get the time. So I turned on Windows firewall and allowed nettime.exe and nettimeservice.exe,but that doesn't seem to be working, is there something else I should be allowing through?
  21. J

    BI not happy with any hardware acceleration

    Southern Yankee, are you asking me to send my screenshots of same or what? because once I enable Intel decoding I won't have time to get to task manager before Windows crashes..
  22. J

    CPU going to 100% overnight

    okay thanks guys, it's working now,I was pointing the camera to the time server instead of the IP address of the PC..
  23. J

    CPU going to 100% overnight

    so got the time sync app installed and it seems to be happy and updating itself. but cameras don't seem to be able to reach it? Not quite sure if this is right but in the camera NTP setting I put 0.nettime.pool.ntp.org port 123.(is this correct?) Turned off Windows time service and all Windows...
  24. J

    BI not happy with any hardware acceleration

    I have a system as described below that runs fine so long as no hardware acceleration is used. (CPU runs at 50 to 60% with no hardware decode) If I select Nvidia acceleration, the GPU decode core goes into action, but CPU goes to 100% within a few minutes and system becomes unstable. (and...
  25. J

    CPU going to 100% overnight

    no problem with the cameras, it was just a network topology question that got answered by having 2 NIC cards in the BI PC, one for the cameras and one for Internet connectivity.
  26. J

    CPU going to 100% overnight

    okay thanks, that answers the question. Now on to post the problems with my second BI system..
  27. J

    CPU going to 100% overnight

    thanks Federman, but curious why standard Windows PC clock that is tied to a time server is not adequate?
  28. J

    CPU going to 100% overnight

    I am happy to report this system is running nicely and quite stable utilizing quick sync hardware decoding and my cameras are isolated from the Internet, thanks to all your help. I have a question, since my cameras can no longer directly link to a time server, why can they not just get their...
  29. J

    CPU going to 100% overnight

    Southern Yankee, In your view is using dual NIC's in the BI machines sufficent isolation for the cams?
  30. J

    CPU going to 100% overnight

    Got it will do!
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