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    BI Console won't start

    I just rechecked, and the Everyone group still has Full Control to HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software\Blue Iris as per the BI user guide. And I have both an Admin account and a non-Admin user account created under BI Settings, Users I also temporarily disabled Windows Defender...
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    BI Console won't start

    I guess I must be blind because I couldn't find 10 recent threads trying to start BlueIris.exe as a regular user. Can you point me to one of the other 10 threads with the actual solution. Are you saying this is somehow related to the Blue Iris User logon window prompt when you uncheck the...
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    BI Console won't start

    I had BI 5.0.6.11 running as a service and was always able to start the non-admin console (BlueIris.exe) as a regular non-Win10-admin user since Dec 2019. Last month, I downloaded and upgraded to BI 5.2.6.5. After the upgrade, the console (BlueIris.exe) will not start as a non-Win10-admin...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    It's unfortunate the 101 wiki is not more clear and you spent extra time troubleshooting like I did. I already asked David to revise the 101 so that the solution to the 3 minute loss of signal issue can be found easier. The wiki only says blocking icmp causes the wifi to disconnect, which as...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I never noticed this item in the 101 as the symptoms was not included with the tip in the 101. I was troubleshooting the exact same issue with my DB1 for the past month. While the DB1 never actually disconnected from the wifi, it would restart the RTSP stream every 3 minutes, which appears as...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    The SNR on my EAP120 shows: 46dB for the DB1 (which is about 13 feet away) 59dB for a Reolink RLC-410w (which is about 11 feet away, with no drops) 32dB for my phone that I placed near the DB (13 feet away) For the EAP, similar to UI and Meraki, the higher the SNR, the better. The signal...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I only have one stream running off of the DB1 at any one time. I reflashed the same Hikvision FW onto the DB1 today and did a full reset (push button on DB1) and then adjusted the SSID and then the framerate and quality, but signal still dropping every 3 minutes so the reflash didn't make any...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Mechanical chime and a newly replaced 16vac 30va transformer to troubleshoot. I just tried using VLC and it stops receiving the stream after 3 minutes as well, so it doesn't appear to be a BI issue. It is like my DB1 closes and restarts the RTSP stream every 3 minutes. Might be a hardware...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    using a 16vac 30va transformer, wifi is stable and good signal. My other 3 wifi cams do not have any issues, only the DB1 cam is cycling every 3 minutes like clockwork.
  10. C

    New RCA HSDB2A 3MP Doorbell IP Camera

    What's the point of having a DB cam vs having a normal cam watching the front door instead, if you can't use any of the doorbell features.
  11. C

    New RCA HSDB2A 3MP Doorbell IP Camera

    16vac 30va transformer.
  12. C

    New RCA HSDB2A 3MP Doorbell IP Camera

    I just reduced my bitrate down to 1024 in BC, and the bitrate in BI now drops down to 130.96 kB/s. But, BI is still losing signal from DB1 every 3 minutes for 6 seconds for my 9 minute test. My 3 other cameras don't have regular signal loss like my DB1.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Thats weird, I wonder why my bitrate is double yours. Maybe, because you are receiving two separate streams in BI forcing the bitrate to be cut in half? I don't remember the default setting in batch configuration, but my settings for Main Stream are: Video Type: Video & Audio Bitrate Type...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    My DB1 shows a bitrate of 264 kB/s, which is twice your bitrate of 131.8 kB/s; same FPS/key. I guess you didn't increase the image size to 1536x2048, Full Frame rate using Batch Configuration for the main stream. So, maybe I am getting more dropouts due to the higher bitrate and have to tweak...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    The current EZVIZ app (for Android at least) allows you to bypass the cloud as well. There are 3 tabs at the bottom of the Android EZVIZ app: Cameras, Messages, and Profile. Click on the Profile icon, then select Function Settings. Scroll down to the bottom of the Function Settings, and you...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I have "Log to File" enabled (and log path defined) on the Messages tab on the Blue Iris Status window. The saved logs show every signal loss/restore message while the messages tab only shows the most recent signal restore for each camera. The Camera tab on the BI Status window shows the...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Does the old Hikvision app notify you when someone presses the doorbell and allow two way communication when someone rings the doorbell while the internet connection to the cloud is blocked at the firewall? The current EZVIZ app has a LAN view function to directly connect to my DB1 via the LAN...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    For those recording to BI, how often does BI lose connection with the DB Cam. According to my BI logs, my DB1 with Hikvision FW seems to consistently lose the connection every 3 minutes for a few seconds.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    @KlaverBoer solution to setting up the Motion Detection area in Batch Configuration tool should be added to 101. @nepats197, Motion Detection in BCT appears to be disabled/greyed out under the EZVIZ F/W, but is enabled with the HikVision F/W.
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    New RCA HSDB2A 3MP Doorbell IP Camera

    Today, I successfully upgraded my replacement DB1 from EZVIZ FW 191211 to HikVision FW 200321 using Batch Config 3.0.2.6. While I used Batch Config to change default SSID from softap_serial# to EZVIZ_serial# (use the uppercase and don't change password or anything else, just the SSID), the AP...
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    New RCA HSDB2A 3MP Doorbell IP Camera

    I should also add that I still had BI recording the RSTP stream when I did the original upgrade when it bricked the DB1. I will shut down the BI recording and remove the DB1 from the EZVIZ app before I retry the upgrade with the replacement DB1 tomorrow.
  22. C

    New RCA HSDB2A 3MP Doorbell IP Camera

    On Friday afternoon, I had successfully installed and configured the DB1 with the original 190304 firmware and configured BI to use the RTSP stream. On Friday night, after reading the 101 guide, and last few pages on this thread, I decided I wanted to upgrade to the HikVision F/W to get the...
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