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Yes, I was able to log in with admin and go back and look at the recordings that we were hoping to recover. I did not spend much time checking everything but it sure seems fine now. Thanks again for the pointers.

Thanks for the reply. My web browser did not like the site that they are at and the software was flagged with a virus. However, I used OpenTFTPServerMTInstallerV1.66 from soruceforge. Then, just as the NVR was booting, I pressed ctrl-U in Putty to interrupt the boot and get to the tftp update...

Hi all, second post. Have bricked NVR. With lots of help from here, I got as far as connecting Putty to the serial port and also setting up a Hikvision tftp server. I end up in a loop in tftp, connect success and start file transmitting. Never got to completed. Same problem with both...

O.K. set up serial port and set up tftp from Hik... I found two different versions. It fails after 31 MB of download. I am going to open a new post that deals with the tftp issue. Thanks for getting me this far, all...

Software version is 4.21.005 build 190509. However, I don't know if that was totally successfully updated when the tech bricked it during update. At this point I guess it won't hurt to try to put that version back on. I have downloaded that version and one prior and one after to my PC. I...

Well, I could really use some help now... I have spent the day (on and off) with Hikvision support, starting with the Password Reset request through the web page. That did not work so I was asked to call in directly. Everybody was friendly and tried to be helpful, but in the end, there was...

Thanks, SADP found it, so I'll wait until Monday and follow the reset procedure.

Thanks for the guidance. I guess I'll have to find another dealer as we are no longer using this dealer for the NVR. They bricked it and told us we had to buy another. They did not assume responsibility for the damage. They also never told us it was recoverable. I had to read it here.

Update, when I moved the unit to the workbench, I used the HDMI port for the display. If I use the VGA port, I can get the login screen, (Welcome, then the Username and password fields, a place to click Forgot Password, and finally the login button. However, the username list has about 20...

Hello, newbie here. Great computer skills, but not so much on Hikvision NVRs. (I own one for my house as well) Anyway, our security company came in to the business to do an update to get Hik-connect(?) running, and now the system does not take any inputs. They said it is bricked and cannot...