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Wow!! It worked! Thankfully I still have a desktop on the network that had IE, let me in, installed the 5.5.53 firmware and can now use Edge in IE mode! Hard to believe this is still an ongoing issue, especially considering Hikvision is one of the largest surveillance camera manufacturers out...

Has anyone run into this? I have one camera that is giving me this error/screen when trying to login to the camera to adjust settings. Camera is working fine with Blue Iris and is active on the SADP, but I can't log in? Running the proper IE browser protocol and have no issues logging into all...

Yes, Thank You!!!! Tried everything else including downloading the missing file, but this was the only option that worked! For reference, I'm running windows 11 pro on a 2022 Dell XPS desktop and it worked perfectly

Just putting this out there. Updated to the latest 5.4.9.16 and immediately lost alert images on the mobile app for stored movement alerts. Played with multiple settings, no luck. The only way the alerts page would populate, is if i set to a profile that sent active alerts thru push, where...

AND THAT IS GREAT!!!!!

Actually I stand corrected, didn't realize I could send an SMS TEXT instead of once again depending on APPLE to run my life. Thanks! Nice work around!

Been there, done that............GREATTTTTTT!

Awesome????? Not exactly the way I would describe it, but hey! I have 2 different locations and both are not sending out notifications since this morning? Timing is great, neighbor just informed us a boat 4 doors down just got hit 3 nights ago. Creepy Crawlers in the area and I can't keep on top...

Thx. Rolled back to 4.6.9.2 and the PUSH Notifications work fine now.

Can someone enlighten me on how to roll back to the previous 4.6.9.2? Thx

Yeah, i'm getting the same notice on the phone as well. Just took a look at my firewall/virus settings, even turned them off and no success? Running a Lenovo i7 Windows 10 pro on the desktop.

Yes, your correct on the mobile device log-in, which explains some things in the past. Looking now, how do I roll back the last update?

Yes, the mobile device is showing and checked. The only issue there is just one device is now showing when there should be 2? Email alerts are going out fine and being received. I have another platform still running 4.6.9.2 and I'm getting push notifications from that computer? The computer in...

Just updated one of my computers to 4.6.9.3 and now the push notifications have stopped? When I run a test I get 'test message sent to 0 devices' Anyone else experiencing this?

Forwarding ports on my Netgear on Comcast is a breeze, but I just installed BI on a setup that is using the Uverse Arris NVG589 Modem/Router and I am having a little difficulty getting the remote access setup? Anybody familiar with using this modem/router? Thx.

Just as a follow up since starting this post, I have moved all the cameras over to BLUE IRIS and have not had any issues using the same gmail accounts sending or receiving. BI seems to have no issues sending thru the gmail accounts using the same Hikvision Cameras? I have to admit though, I rely...

I set the 'less secure app' a few months back and everything was working fine until last week? I just installed BI on another computer (same network) and its sending just fine with the smtp.gmail.com?????? But for whatever reason, all 4 HIK's cannot connect to the server on there own? I and...

Have pretty much enabled and disabled all the features on the Gmail account. I think the next step is to open a new account under a new domain and see what happens. After spending hours with google, they seem to have no solutions or answers.

Yes, tried just about everything imaginable including several hours on the phone with google? Its 2 emails (running off the same domain) that no longer work on any of the cameras. I can still send/receive emails thru outlook and my Gmail account, but for some reason when the emails are coming...

After several months, out of the blue two of my cameras (using a paid GMAIL account) stopped sending alerts or test alerts? Switched over to a different email server (non GMAIL) and the cameras work fine. Tried using the GMAIL on the other cameras and the same problem? The GMAIL accounts have...

Yeah I figured as much, but I threw the question out there in hopes of gaining some attention for future updates? It would really help in dialing in the cameras and save a little time during the review/filter process at 3am in the morning.

Running a bunch of 2032's with 5.3.0. Is there a way to get the "Dynamic Analysis" boxes to show up on the emailed motion/intrusion detection alert thumbnails? I see the boxes in live view, but it would be really nice to see the boxes on the alerts? Thx.

YOU ARE A GOD!!!!!! Opened up the NETGEAR changed all the externals to 8005, 8006, etc. left the internal to the default http:80 and the corresponding internal IP and it works! All 6 can now be seen. 3 days of discussion with HIK support and no one brought this up? With that being said, is it...

With IP CAM I have been using a no-ip DDNS domain using one of the http ports.

Not a real fan of the IVMS-4500. Didn't work to well the last time I ran it (few months back). Best success has been with IP CAM VIEWER PRO (ios Version). Thx.

Running a few HIK 2032's for real time monitoring. All 6 cameras run fine in network and can be seen on a desktop and iphone in network. The problem started when I tried to change out the ports for remote viewing of the cameras. Changed out the HTTP, RTSP SERVER ports, opened all 3 on the...