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It was a few years ago. We did get it resolved.

I've used their customer service twice. Once could have been better but the second time was great. YMMV.

I have a bunch of Roku set top boxes, and after seeing their software quality, I'd never buy anything from them related to security.

Only for critical and highly stable updates only. If that's beta testing, then I clearly need to dump BI.

That happened to me last week. I ended updating BI and that seems to have fixed it. That is concerning.

Interesting. Thanks for the summary. I keep meaning to reevaluate BI. It has so many issues anymore, e.g. motion detection randomly stops working, push notifications randomly stop working, etc. It emails tiny, blurry images for the first but not 2-4th images. The BI iOS app is pretty bad, too...

I email alerts also, and the first one is always low-res for the same reason.

I'm certainly no expert, but that may be typical for these things. It looks like they cranked up the gain and did a lot of digital noise reduction (look at the fence pickets when you drive by.) Signs are readable, but many are illuminated and y'all have lots of streetlights. Seems decent to me...

Looks like fairly low contrast and it's hard to read a lot of signs. The resolution is listed as 3840x2160, but I agree that it doesn't actually look that. VLC says around 40,000 kb/s. I've seen worse, though.

I've been shopping for a camera and it is annoyingly difficult to find something that does what one wants.

How does it do at night and at capturing license plates?

It got better, but then got worse. Not sure what's going on.

Congratulations! Looking forward to picking up something new.

Some SFP ports are 1 GbE only, and almost no cameras are that fast. Obviously one needs to power the camera separately.

All those things I noted have to be done or it definitely won't work. I wasn't running the old version very long before upgrading. I upgraded my CPU and motherboard so I needed to reinstall everything (since I also upgraded the OS.) It was pretty easy to get this new version of DS working. I...

Yes, I'm using it on Ubuntu in the Docker container they note on their installation page. It worked out of the box for me. The previous installation required a ton of updating since I have a newer GPU. This one just worked. Make sure you installed the GPU version and run it with GPUs enabled...

Looking at those prices, I’d suggest entering NewEggs Shuffle for an RTX 3060. The 3060 is 70% faster and just a little more money.

DeepStack only supports NVIDIA GPUs. From the install guide:

You'll likely have to erase the Mac if they have it linked to their iCloud account. I've not done that. If the device is set up with Mobile Device Management, you may not be able to turn that off, depending on the Mac. This may work for that...

I tried doing 4MP images with a 6th generation i5 and that timed out after 15 seconds. I didn't try the sub stream, however, which I suspect would have been much better. I kept entering the NewEgg shuffle and finally got a 3060 for a normal price.

No graphics card? You really do need an NVIDIA card for efficient image processing. Installing the latest release is pretty easy now.

I just installed it this weekend after upgrading the box I run it on. I have a RTX 3060 and this release runs out of the box. I had to go through a tedious upgrade process to get the docker container working with the 3060 using the old version. They finally updated DeepStack's CUDA library to...

If you have Low-E windows it may not work well. I have older windows without a coating and my IR illuminator works perfectly behind the glass.

I installed a camera peeking out of a window in my attic. It works just fine. I obviously turned off the IR illuminator and pointed a separate illuminator out another window in a closet to light everything up. You do get some loss of quality, but it's still quite good, even at night.

I ended up with one of these with a Sony sensor. Image quality isn't too bad, but the firmware is easily the worst I've ever seen in any product ever. IE only with an ActiveX plugin! Utter garbage. I'm wondering if one can flash it with something better, but I haven't found anything yet.

Did they add auto day/night profile changing? One review I saw from a few years ago claimed that didn't work. Other comments claim it may work now.

Any outdoor fisheyes, e.g. the IPC-EBW8630?

I don't think BI is written in Java, is it?

Yes, but for my application, I'm not really concerned about size.

I'd love to find an alternative, but everything I've looked has serious issues, e.g. temperature limitations, poor performance, etc. Next summer I want to install one of those corner cameras.