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    CPAI not working after update

    Hey all, Updated to 2.0.7-Beta and now it doesn't detect any objects. Logs for the cancelled alerts don't really show anything obvious. I've tried using both 'Object Detection (YOLOv5 .NET)' and 'Object Detection (YOLOv5 6.2)' both to no avail. Rebooting the machine doesn't help. My cameras...
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    Network switch not allowing cams to operate at 1gbps

    Hey all, I've got a gigabit PoE network switch (TL-SG1210MPE) with 8 cameras connected, and all seems to be working within BI. My cameras are all Dahua, of varying models/resolutions (7x 4MP, 1x 8MP). Here's what BI camera status window shows: However, when logging into the switch WebUI, it...
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    Constantly seeing no alerts in database - even after restoring via 'repair/regenerate'

    Hi all, This problem has been driving me nuts. Running stable version 5.6.6.1. I constantly login to UI3 and discover that no alerts are found at all. When I log into my BI machine, sure enough, I find ZERO alerts in the database, despite the fact that I can scroll through them manually in...
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    Cam magically not reporting correct FPS/Key. Tried everything

    Hey all, All of a sudden, one of my cams is now not reporting the correct FPS/Key in BI for both the mainstream and substream. In the web settings of the cam, I have it running at 2688*1520, 30fps and an iframe of 30. These are the same settings I use on all of my cameras. Since this is a...
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    Help with notifications/MQTT

    Hey guys, So I think over the past year of playing around with BI that I'm confident enough to try enabling mobile notifications without it giving me 50 false positives every day. CP.ai is working pretty well (so far) with very few positives. What I want to do is set it up so that the cameras...
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    Blue Iris not starting. Cannot be opened or updated.

    Hey guys, Just noticed that today for some reason, I wasn't able to get into UI3. Got home and remote desktopped into the BI machine. Tried opening the console. It returned the error "The service may not be initializing properly or quickly enough; try again in 30 seconds and reboot PC if this...
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    Clips suddenly missing from BI interface.

    Hey all, Today I logged into my BI machine to find that even though all my clips exist in my nominated folder on the HDD, BI doesn't show any of them. This goes for ALL clips, regardless if they're alerts, cancelled or 'all'. The calendar view for the clips even indicates that no events were...
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    5442 impossible to correct color balance

    Hey guys, For months, I've been wrestling with one of my 5224 cams, which for one reason or another, cannot auto-adjust the color balance. Here's a picture taken around 10am (cropped): And here's the same scene, taken from another camera of the same model pointed at the same area, at the...
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    Why isn't Deepstack correctly identifying cars?

    I've noticed that one of my cameras isn't detecting cars during the day. The motion detection correctly detects motion, it triggers the camera, but Deepstack just ignores the snapshot. It doesn't even detect anything in the frame at all (even at a low confidence). What's going on here and how...
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    URGENT: HDD pinging at 100% constantly. Help please!

    Hey all, So this is another thing that I've been wrestling with for weeks, and each time I try something, I think I've fixed it, only for it to rear its ugly head several days later. Today I tried to access some clips, but realized that it wasn't able to load any. Upon RDPing into my BI...
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    Cannot select solo camera from UI3

    Hey all, Part of my ongoing saga to get this setup 'just right' has me breaking stuff all over the place. Now for some reason, I'm not able to just click any camera when viewing 'All cameras' within UI3 and get a 'solo' view of it. Double clicking doesn't do anything either. This is regardless...
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    Playback painfully jerky, slow and stuttering.

    Hey all, Lately I've been realizing that my playback is cripplingly slow. When I double click an alert from the BI Windows app, it takes at least 3 seconds to open, and then the video plays back at least 1 frame per 5 seconds. It seems to be skipping 99% of the frames. If I wait long enough...
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    'Overview' camera recommendation needed - wide angle + Color night vision

    Hey all, So I need to replace an Annke camera which is currently performing the role of an overview camera. It's a C800, so it's got a 2.8mm focal length and a 4K sensor. However, the sensor size itself is too small, so night footage is just awful. No matter what settings I try, passing cars...
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    Feed showing too bright in BI and too dark in UI3

    Hey all, I'm having a very strange problem ever since I set BI up where the footage (live or recorded) as seen from BI is much, MUCH brighter and washed out than in UI3. This is especially pronounced at night. All my cameras are IPC-T5442TM-AS. It doesn't matter whether I'm accessing BI...
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    Motion detection or deepstack not seeing cat

    Hey all, Hope you're all well. This is driving me nuts. I've got a camera installed along the side of a house. It rarely receives any traffic, and I've configured Deepstack to recognize people and cats. It picks up people just fine - however with cats, it just doesn't even want to...
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    Fine tuning questions regarding Deepstack and alerts

    Hey all, Firstly, here's my system specs: Intel 11500K 16GB RAM 512GB PCI 3.0 M.2 SSD 2TB 7200rpm HDD I've currently got BI set up so that it records the substream continuously and only records mainstream when it detects alerts via Deepstack (continuous + alerts). So far with 2 Dahua...
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    Which new Intel NUC?

    Hey all, I'm new here, so please excuse my ignorance. I've been playing around with BI on an old 4th gen Intel PC just to get used to the UI, and I think I'm ready for build a standalone CCTV system for my dad to replace his aging and deteriorating Swann DVR system. Here's what it will need...
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