Search results

  1. N

    The new updated android app has been pushed to the play store

    I can confirm the stunnel connection issue as I also experienced it. The resolution is to ensure that you are using a valid CA certificate and the Cert Chain is valid and in tact. Android is moving away from using self signed SSL certificates and this was related to my issue. I have tested...
  2. N

    Alert audio to Android App partially muted/muffled

    I did a bit of searching and found a few posts of others with similar issues, one with Ring Doorbell app but nothing else with BI, and all of the posts describing similar behavior did not have a resolution posted and have been posted in the past few months after updating to Android Pi 9...
  3. N

    Alert audio to Android App partially muted/muffled

    I'm sorry but it appears you may have misinterpreted my reply and comments. I was simply indicated that the issue is still present on my Samsung S9+ and I am hopeful that there will be a resolution soon. I am not suggested or assuming it is on the server side, and I know it has something to do...
  4. N

    Alert audio to Android App partially muted/muffled

    This is very much still an ongoing unresolved issue for me to date. I had opened a ticket with support and they were going to have the Android developer look at this, but have not heard an update in a while now. This makes usability for security alerting on the Android phone mostly worthless...
  5. N

    Android app - Need to force close it from recents to load cameras / alerts.

    I've noticed this behavior for a few years, I believed it was happening mostly when I switch between WiFi and Cell networks. When I had it open when connected to one or the other, then leave the house and go onto Cell Network, it would hang as you describe. Requires that I close the app and...
  6. N

    Alert audio to Android App partially muted/muffled

    I have conducted testing with the Test function for the push notices, and tried many different alert tones. They all experience the same issue, and all play immediately, however the sound is muted and muffled for the first part of the alert, then it rises to full volume. So far its the only...
  7. N

    Alert audio to Android App partially muted/muffled

    I'm sure it's a problem related to the Android Pie 9.0 update (upgraded from Oreo by T-Mobile) and how the BI Android App interacts with it for this specific function. I can imagine it is difficult to test and certify an app against all the different versions and variations of devices OS's...
  8. N

    Alert audio to Android App partially muted/muffled

    I'm not exactly sure the right way to describe this issue, but looks to be an issue with push notification sounds playing on the phone after or around the time of a new Android Pie update (t-mobile). We have two Samsung Galaxy S9+ phones, both running Blue Iris android app (updated). The prior...
  9. N

    Push notifications have stopped working.

    Yes, I can confirm that .55 has restored the custom alert sound function and seems to be back to a normal working state. Thanks or the update and thanks to Developers for the fixes. The auto-backup and version history files on the server update have been great, however in this case the Android...
  10. N

    Push notifications have stopped working.

    Same current status as reported above. The android app update to .54 has allowed notifications to be sent, however noted the change on the android side where it is only playing a default alert tone, and not the one configured for the push notification alert on the server (doorbell for example)...
  11. N

    Push notifications have stopped working.

    While I have not heard from support yet, the Android App update to 2.0.54 is now allowing push notices to the updated app, however it is playing a default alert tone on the phone, rather than the custom audio configured for the alert, so a little progress but still broken.
  12. N

    Push notifications have stopped working.

    Thanks, just sent off an e-mail to support reporting it.
  13. N

    Push notifications have stopped working.

    I just updated the server side to 4.7.6.15 x64 and the push notification alerts are still not working. Testing the push notification under a camera > Alerts > Configure Push Alerts > Test still is showing its sending to 0 devices despite two valid android phones being registered and enabled...
  14. N

    Push notifications have stopped working.

    Same issue observed above with Push Notifications to Android. Testing a push notification indicates sent to 0 devices. Rolled back BI software and did not change, noted that the android software updated 8 hours ago so seems likely related to that, which reading above looks like a known issue...
  15. N

    BI cpu usage

    Seeing the same behavior on my install, with memory climbing within a minute or two to 100% then the machine starts to swap and grind to a slug in performance. Have been running the same hardware config for a year or two with no issues, had to reinstall/rebuild earlier this week with clean...
  16. N

    Anyone have software to help ID these occupants?

    Thought I would throw this out to the community. I've read and watches posts here in the past, but have never participated in the discussion. We recently had a burglary in the neighborhood, and have great video of the vehicle and the incident, however the plates on the vehicle were stolen, so...
  17. N

    BI 4.2.2.0 breaks motion detection - how to downgrade

    Curious further on this topic of updates. Not automatically taking updates makes a lot of sense, however in absence of that, what would be a better process to validate a release before taking it? Seems that the only solution would be to watch the forums and look for people complaining about...
  18. N

    BI 4.2.2.0 breaks motion detection - how to downgrade

    Same issue after updating to 4.2.2.0 I don't seen previous updates on the website, and don't save them regularly as I update via the BI Client. Does anyone have a link to the prior version (prior to 4.2.2.0) so I can return my system to a stable detection state.
Top