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I've been trying to activate mine, I have tried my original Blue Iris 4 key, 5 Key, and the extended maintenance plan keys, and every time I try to activate them it brings me to the offline activater and wants me to copy and paste a URL to get an activation key and of course the URL is dead...

Sorry if I posted this in the wrong thread, I didnt know if this has to do with the AI or the BI app in general. So last month I purchased the Person ID from Sentry and it works, However in the app when I go to motion detection clips even if it shows a recent motion clip when I click on it, it...

So I just upgraded to BI5 and signed up for the 15 day trial for Senty, So far during the day its doing a great job, However at night when cars drive by the lights on the street are tripping the motion sensors and alerting me. Is there a setting I can change to correct this issue, its not a deal...

Thanks so much for the help guys! So Terk was right! The cameras were on a 192.168.X.X IP on my old netgear router, For some reason the Google Wifi defaults its address pool to 192.168.68.X so once I changed the address Pool back to the .1 all the cameras popped right back up. Thanks again for...

So I’m in a pickle. I had a 8 camera set up with my reolink cameras set up and working perfectly for 2 years now. My Netgear router that had all my ip reservations for that camera died on me so I had to get a new router. I now have the new Google WiFi mesh system set up. However now I can’t get...

So I think I figured it out! So it happen again tonight this time it was after a restart of the computer,When I opened BI up and looked at the clips I saw only 2 out of the 9 cameras had the correct time on BI. The 2 cameras was showing 930PM which was the correct time and played back just fine...

Perfect,Thanks! I will report back if anything happens again.

I think I could of figured it out. Last night in my infinite wisdom I decided to go through the help files of BI, I noticed that it said the Database in the Clips and Archiving should be set on your local/Fast drive which I did not. I had the database on my WD Purple drive, So not thinking I...

Yes,It was a brand new computer straight from Dell. No RTSP time code is off Yes the PC clock is fine and correct.

Hello! This morning I had a ton of notifications going via motion detection showing me my water delivery guy was here,When im looking at the cameras BI is showing a time stamp of 5:32 AM when I know sure as day it was 8:30 AM. The cameras UI was reflecting the right time. Anyways when I went to...