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can the length of the alarm flex cable cause issues with constant alerts? I tested with less than 1 metre internally and it seemed to work fine but then when I installed it externally I had to use around 5 metres of cable and its behaved in this strange manner (alert every 60 seconds even when...

its from a PIR Sensor, however, I've taken the wires out and left them alone to rule out the sensor but I still get the input alert every 60 seconds. the only way I can stop the alert is to disable alarm input handling or change from NC to NO. But then I get zero alerts....

I disabled the alarm input trigger handling in the config to stop the alerts, which it has done. I have no alarm output only input into the cam, my only desire was to have the camera record 24/7 but for the pir to talk to the camera which would send a push notification when it detected anything...

many thanks for the replies...don't suppose you know anything about alarm inputs that keep triggering every 60 seconds (precisely)

thanks for the response, the support team were not very helpful, I didn't even have an issue for them to fix, simply a query. They gave me some blurb about the serial numbers not being what people think they are (when I mentioned forums and how to check). I understand the issues about the...

Hi all, Wondering if you can shed any light, I bought an IP camera, the 2142 Dome version with alarm inputs/outputs. I sent an email to hikvision UK support asking about what firmware I should be using. Support asked for the Serial number which I provided however they've stated its not a UK...

thanks for the reply, the motion detection is all off, having re-checked. I can't pull the pir wire from the camera pigtail (I & G)as ive installed it at height and its tricky to get to the wires/pigtail now. But, I do have the wires feeding into an internal room (from the pigtail) and have...

Not wishing to hijack this thread but I have exactly the same setup, with a DS 2142 dome camera. I am getting an alert every 60 seconds to be precise, even when there is no activity. The pir is not at fault as I have it disconnected from the camera but I still get the alert every 60 seconds...