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Andy, If a situation happens like my situation where your freight forwarding service sends to China, and someone signs for it in China, but that someone doesn't work for Dahua, what is the outcome? Total loss for the customer, or does the responsibility then fall on your freight forwarding...

Any update on this? I'm curious to know how this turned out for you. Didn't turn out too good for me, but I only lost approximately $500, not $1800. I was having issues with two of my IPC-HFW5231E-Z12's, so I purchased two new from Andy, then sent both with issues back to China for warranty...

Critical thinking doesn't help much when you know nothing about the topic. Kinda thought I pointed that out in my original post. I've had problems with this system that did turn out to be the devices fault. Did you stop and critically think about that before posing a condescending, judgement...

Lol... I guess I'm a real idiot then since I'm not an email wrangling, server mastering, imap kungfu ninja....:rolleyes:

I have a Dahua nvr model NVR5216-16P-4KS2 that has been working flawlessly for roughly 1 year now sending snapshot notifications to my email. Yesterday this feature just stopped working. I tested the cat5 cable (internet) connection from router to nvr and it's good. I teseted nvr connection to...

Will do. Thanks again for all the replies, everyone.

Thanks again. Just to clarify, if I've got fps set to 5, then my iframe setting should also be set to 5, correct?

Thanks everyone for the replies. Sorry for the delayed response, but I've had other things come up and just haven't had time. Ok so increasing bitrate did indeed fix the problem. So I guess the only questions that remain are: Can I turn bitrate back down to say 2000 range and match i frame to...

I also wanted to mention that I didn't pull these settings out of thin air lol... This gentleman seemed to get good results so I copied his settings. IPC-HFW5231E-Z12 LPR from 137 feet

It looks like 3584 is the max i can set bitrate.

You will have to excuse my ignorance, but when you say I frame settings are you referring to the I frame interval? If so that setting is set to 10 on the cam. I think I set it to 265 initially but the camera reset itself, so not sure if it helped or not. In the process of making these changes...

I will log into cam when I get home and post settings. I do have a question, though. The last Z12 I had mounted in this spot worked fine with the same settings. It may not have been optimal, but I didn't have any complaints as I was catching tags and even faces. That camera got the point where...

It may also be worth noting that the camera changed my night exposure settings by itself. That's a first for me as well.

Hey, thanks for the reply. The camera was default 512, but my other Z12E is 2048 and working fine so I set this camera to 2048, but no dice. H264H, fps =5, bitrate type cbr. Thanks

Anyone have any suggestions for a fix? Camera is brand spanking new (as in, installed a couple days ago new). I have done a hard reset and no success. Camera faulty? Video quality is good until any movement, then it blurrs so bad it's useless. I have another Z12E installed that works perfect...

Thanks for the link. I'm pretty much an idiot when it comes to this type of stuff. Is there a discussion that goes into more detail about setup of the system? I honestly don't know how this works. I understand the cameras have to be connected to a network switch, and then a pc on the network is...

Any chance someone has a how to on this? Thanks

Well you know the focal point is slightly different in color mode than it is in b/w. Andy said he has brought it to Dahua attention and that we would like the option to lock focus once set. Day profile focus independently adjustable from Night profile, of course.

I had to do the same thing. IIRC, I set my Day profile to start at 8am and end at 5pm est. Where I live, the latest it gets light enough to see well in the morning is 8am, and the earliest it gets dark is 6pm. DST really messes things up. I wish they would just do away with it, but that's...

Yes they are zoomed in to capture license plates. I see what you're saying, but my opinion is that if Dahua couldn't figure out how to make this camera auto focus throughout its entire range of zoom they shouldn't have brought it to market. The cameras are in manual mode, especially exposure...

I can't speak for the OP, but mine are still not working correctly. In fact, I believe one of mine is faulty as it won't auto focus at all, period. About ready to get rid of these cameras and try another brand. See youtube links below. The first link is the camera that seems faulty to me...

Ok that makes sense thanks

So I'm assuming this is not really for the average Joe user lol?

Thanks for the replies. Here's what I'm having trouble wrapping my head around. I can't comprehend why there are two value boxes for setting shutter and gain. My thought process is that entering set values into two separate value boxes would provide a value range. I have always thought that...

Trying to wrap my head around the various picture settings in manual mode. Camera is Dahua IPC-HFW5231E-Z12E. I'm logged into the camera directly with my laptop adjusting these settings. Please see picture of screen attached. When 'customized range' is selected for shutter speed, why are...

It doesn't matter. I have one with 2018 03 and two with 2017 11 firmware and they all have this issue. One day they will work fine, the next day they don't. My issue is loss of focus after changing from color to b/w and vice versa. I've locked the camera in b/w full time and it will stay in...

Not necessarily hard to reach, per se, but it is an inconvenience as I have to drag out the heavy aluminum folding extension ladder to reach the location (roughly 14'-15' from the ground to eave in certain locations). If I I didn't get hundreds of snapshots to my phone from the spiders I could...

Agreed 100%. If insecticide is successful, it will only be a temporary solution each application, and will need to become part of a scheduled maintenance regimen. I just hope the frequency of application is only a couple times per year at most. If not, I'll be tempted to turn IVS off on cameras...

Still too early to tell, but if i remain spidy free for 12 weeks I'm gonna logically say yes lol... If not, I'm getting something stronger from a friend who is licensed. P. S, to kill spiders you have to actually get the insecticide on them by residual or direct contact. I'm not giving up yet...

In case anyone's curious, I didn't get 400 emailed snapshots of a dangling, wind swaying spider last night. Thank goodness