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Hello, I am running BI 5.4.7.11 (and I would like to avoid updating since all my settings are fine-tuned...) I have an issue with one of my cameras, for which DS is used to confirm presence of {person,car} objects. The camera can only "see" my car which is parked in front of my house. The...

pings request are done from the BI PC, so yes, this is wired network and the CPLs are not used anymore between PC and cam.

Hello, Very simple now : I can remark, when making auto-pings to my camera and to my main access point : ping to my access point are often in timeouts, but I suppose that this is due to my CPL network ping to my camera are better (<1ms), but each 20 mins, they increase up to some ms during...

What I don't understand is that I am sure that my network retries were linked to my pings timeouts. And these timeouts concerned my camera but also one TP Link router for which I have full confidence. If the issue does not come from the CPL... I am wondering if the issue is not comming from...

In the log files of BI, I see always the same error message than in my first post (always with 2 seconds of interval between the loss and the recover)

Hello, I have installed the cable cat6 between my BI computer and one PoE switch (TP-Link). This switch is also direclty connected to my camera, and to an internet network. After some hours of operation : the ping requests are better (<1ms) but... Network retries always there!! :( Seems that...

For those who are interested... It is necessary to activate "flip left-right", in order to impose one AOI. When the AOI is correclty set, remove the "flip left-right" option, and then it's OK... Probably a bug in latest release of BI...

Yes, I will connect all together on a PoE switch. I had some "signal restore" warnings from BI today, all are synchronized with my pings timeouts (It is necesary to have at least 3 successive ping timeouts = approx. 10sec in order to get a BI warning). I will just keep a CPL for access from...

Okay, here are the results (more than 14 hours data) Pings from BI PC. Timeouts camera : 119 Timeouts Router : 126 Average duration of timeouts : 5secs. Response delays (Blue = Camera, Orange = Router) I have noticed that in the response delay : Around 11.00PM, there is a huge increase...

Seems that I have some ping timeouts on the two interfaces .. (router & cam) and at the same time (ping from the BI computer) I begin to think that the CPL network is maybe the root cause. Nevertheless, I will let the automatic ping requests run and I will make some crossing between the two...

Then in in this case, I will have common issue when pinging my camera and my test routeur that are after the CPL network. Since yesterday (12hours of script running), here are the results : -1 ping loss for the router (192.168.0.20) -0 ping loss for the camera (192.168.0.250) On the other...

Hello You are right when you say that I should try without the injector, but I would like to do this in a second step when I will be able to confirm that the issue comes from the cam+injector combo. Concerning the switch and the computer, the problem is that I am not able to connect my...

Ok, new setup : Let's see what it will bring...

Thanks, I will try to put a laptop on a switch with the camera , after the CPL , in order to see if the computer answers correctly to ping requests. Stay tuned...

Some news... After some hope, the issue is still there. It was OK for a pair of hours this morning, then around 16:00 PM, I had some packets loss, and then the IP of the camera was simply not reachable anymore by BI or by the PING script. To recover the camera, I tried to ...

Ok I unplugged the camera from its metallic connector and re-plugged. I also reconnect all my cpl power line adapters. Since 2 hours, I don't had any timeout during my ping requests, and BI has not triggered any error. If I have network issues after that test, I will buy a small switch to...

I used the script to ping my local main access point (192.168.0.1) from my BI PC. And I have the same kind of results, some packets are lost : 28-06-20 23:49:16 R‚ponse de 192.168.0.1ÿ: octets=32 temps=1 ms TTL=64 28-06-20 23:49:17 D‚lai d'attente de la demande d‚pass‚. 28-06-20 23:49:22...

Small diagram :

My BI is connected through DEVOLO MAGIC 2 LAN (1) to one other DEVOLO MAGIC 2 LAN (2), which is connected to my main internet point access. On the other side, my camera is connected through a third DEVOLO MAGIC 2 LAN (3) and is supplied using a PoE injector. The length of cable (cat5e) between...

With 5 seconds of camera "disconnection" before re-plugin : 28-06-20 23:22:41 R‚ponse de 192.168.0.250ÿ: octets=32 temps=1 ms TTL=64 28-06-20 23:22:42 D‚lai d'attente de la demande d‚pass‚. 28-06-20 23:22:47 D‚lai d'attente de la demande d‚pass‚. 28-06-20 23:22:52 D‚lai d'attente de la demande...

Ok, I have put the CMD (with the ping scrip running) window in front of the BI window, and when the timeout occurs in the cmd window, the image in BI "freeze" during some seconds, even if BI does not report any warning.

Ok, I have set the iFrame to 25. Is it correct? The .bat script is running now for some times, and I can see that sometimes the request delay is exceeded, even if BI does not see (for the moment) any network issue : 28-06-20 22:28:05 R‚ponse de 192.168.0.250ÿ: octets=32 temps=1 ms TTL=64...

I have also launched the script of catcamstar in order to auto-ping the camera ip address... I will give you feedback in pair of hours.... thanks

Hello, When I use AOI, I see that the area defined is not correclty applied, but is shifted on the left of the image.Consequently, it is impossible to "reject" a portion of the video located on the left Is it a BI bug or is it due to an other setting inside BI ? Thanks

I use Devolo CPL in order to connect camera to BI. BI is on the same CPL network, and the Devolo tools report a good connection quality between CPLs (more than 400mbps) I have set the encoding to h265 and not h265+, I will give it a try... The settings of the camera video is now the following :

Hello, I use wired. I don't use hw acceleration. For retries , I see this in log files of blue iris. Should I try to use h265?

Hello, Thanks for answers. I have tried to change max and average bitrates. But I have always network retries... maybe should I keep the image quality to medium ?

Hello, I have just installed BI5 to monitor one Hikvision DS-2CD2045FWD-I. The camera settings are : The BI settings are not modified (Buffer = 6.0Mb, MAX FPS = 25) Sometimes (approx. 1-2 times per day), I have a signal loss which is logged as follow : 1 25-06-20 15:00:00...

Hello, I have installed Blue Iris on a dedicated computer, using the administrator account, and set it to be run as service. I would like to be able, with a non-administrator account (windows guest) on the local computer, to have access to a "light" blue iris interface, allowing to view live...

Hi The camera is wired.. It is supplied using poe Any other idea? Thank you!