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when i connect my cat 5 cable, when i look into the camera lens, i can see the IR light, so i know it is getting power, but after a few minutes the camera feels rather warm and I can see the IR lights in the lens. I can find the camera on my network SADP when I first plug it in , but after a...

i have tried every combination to set up my email alerts, none works. Does the camera DDNS have anything to do with the email not working? I can view the camera on my iPhone and blue iris using my DDNS. any suggestions?

Comcast , my provider said i am using too much data. I have 6 camera streaming, how can I keep Blue Iris running without using data. All I need is the clip saved and email notifications . Thank you

Not having any crashes or problems, all 4 cams set to 10fps. any suggestions? using a Toshiba Satellite laptop. thanks

I have tried deleting from Blue Iris and re-adding, and I still get "NO SIGNAL" error message. have double checked ports etc. Also I cannot log into the camera using my DYNDNS for some reason. The camera is in michigan and Im in florida. I cannot use team viewer as I only have the router in...

it works fine just take a long time to load and view. any suggestions? thanks

My camera that is located in michigan quit working. I am in Florida , the camera shows up as active when I log into the router. i am using a DYN-dns to log into the cameras . the camera is hard wired to the router. I have rebooted the router and had my neighbor turn power off and back on again...

If a friend goes to house and hard wires it, will I be able to access it using the ip number and port number? ( from Michigan outside the LAN thanks

Is there a good reason to upgrade, mine is working fine and hate to mess things up?

I type in 192.168.1.108:8040 and nothing happens. The Dlink camera is working and I can access it thru Dlink. But i want to access it using the IP number of the camera. What am i missing? I have a No_ip address and it works too , and i can connect to the camera. But I need to access using the IP...

I have my cameras (remote location) set up wirelessly and they are working perfectly. I hard wired them too just in case they quit working wirelessly. My question is if i change the setting on router and cams to wired and they don't work will i be able to get them working again wirelessly from...

They were working but quit. the settings are exact, what else can i look for? thanks

My Blue Iris CPU is at a red 100%, its working ok, but is there some adjustments i should make. Sorry I,m not a computer expert. thanks

When i first log in i get a message offering 50 per cent off a up date and list a discount code. When I hit the yes button nothing happens it just goes to my camera views. why doesn't it update?

When i go to clips, Blue Iris shuts down. it works perfectly until i go to clips. any suggestions? thanks

Hello Dennis, Amazon is not an authorized reseller; anything purchased on their website will not receive any factory warranty or support. Hikvision sells through distribution only, you may follow the link below where you can locate a list of our authorized distributors or you can reach out to...

this was taken in broad daylight , the shadowed area to the left seems to dark and the bright area to the left seems to bright. can this be fixed? thanks

It arrived in a plain brown box, it works but I'm suspicious, i paid 89 on amazon, here is the serial number, DS-2CD2032-I20150609CCCH523962231 how do i find out if this a grey market camera? thanks

I have two different types of camera and they both have to have a separate DNS. is it possible to have two different dns addresses on one router? thanks

When i go to Status , then connections, the fields are all blank. How do i see the ip numbers that have logged in? thanks

A few times a day one of my cameras on Blue Iris loses its signal. Then in a few minutes in comes back on all by itself. But when I turn on my Lives Cams Pro the camera working fine. How come camera is working on Live Cams Pro and not Blue Iris? thanks

I heard i don't need to use a free Dns name , that BI will change my IP address as needed automatically. I have remote camera in Florida and Michigan. thanks