2335-i Rebooting each 3H20M

normel

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CHECK PICTURE >>> rebooting.jpg <<<

I have this strange issue with 5 camera's , firmware V5.3.3 build 150624. Those camera's are connected to a 7608nvr with FW 3.3.4

When i look at the record line, it looks like they are rebooting strangly after approx 3hours and 20 min. This is constantly being repeated. ( check time lime )

As far as i know, there is no such option in the camera to do this, so what could it be ? I already checked the power supply, and internet connections. Seems fine.
 

znation

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Facing same problem random reboot but not all the time

Envoyé de mon GT-I9505 en utilisant Tapatalk
 

alastairstevenson

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OK, so a few more questions.
Are all the cameras showing the gap in NVR recording at the same time, synchronised?
Are the cameras connected to your LAN as opposed to PoE ports on the NVR?
Are all the cameras connected to the same switch / router?
How do you know the cameras are rebooting as opposed to the NVR having a gap in its recording?
Can you monitor the cameras with SADP, maybe also some 'ping -t camera_IP_address to check visibility over the gap time?

If you can use an SSH connection, presumably to a 'psh' shell, does 'dmesg' show any clues about the odd behaviour?
 

normel

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Thanks for the reply.
Looks like the GAP is not synchronised. But remarkable is that it returns after about 3H and 20min for each cam. All cameras connected to same switch. Im not sure if the camera reboots or not. I am doing a ping -t now to find out.
Here is a picture of the logs Todayreboot times.jpg
 

alastairstevenson

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That is very strange. So repeatable. On each camera.
Does the firmware version via the camera web GUI match what is shown on the camera label / packaging?
I think you get the prize for the oddest fault on the forum.
 

normel

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hhaaha. thanks for that price. but dont want it :))
The fW matches with box yea
 

znation

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Did you try a factory reset ?

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