Hey everyone,
I've got a few issues that I could use a hand figuring out:
1) "bad" clip images: I was just looking through some recordings when I noticed some of the images used in the Clips window do not appear in the actual recording. EG: In the image shown for one clip, I see my daughter in the driveway picking something up. When I play that clip, (19 seconds long, 3 second pre-buffer) she's not on the driveway at all but in the far corner of the video and only for a moment. How am I getting an image of something for the clip that wasn't even recorded? Better question: if the image shows her there, why was nothing recorded of her walking to/from that spot?* This is happening on more than one clip on both cameras.
2) Negative drive space: Sometime last night BI decided that my USB drive (2TB WD Purple) had -270G of free space available when there is 1.8TB free. I can copy data to and from the drive without problem. I checked "Do not check for free space", that fixed it but I shouldn't have to do that. I found complaints of this for older versions but most of those users said the problem went away with an upgrade. I'm running 4.1.8.1 and I tried to check for an upgrade, but BI says there's a problem with my internet connection. There isn't. People can see the web page BI is serving just fine, I can surf the web from that machine and use Remote Desktop to access it from my laptop.
3) "Missing" recordings: This morning, I went to the mailbox. (thrilling, I know) I have video of me going to it and getting the mail, but no video of me coming back the same way a few seconds later. Any idea why? (The mailbox itself is masked due to too many cars triggers, but the path I take isn't. It takes several seconds to pass through the area so it should have triggered again when I walked back.) On another camera, I noticed a recording of me in the driveway walking towards the front door for 2-3 seconds, then I'm gone for a moment only to briefly re-appear in the corner, walking out of the video... like it stopped recording for just a few seconds and merged the clips. Why would it stop recording when I'm still moving through the picture?
*Both cameras are set to motion only, 15fps, trigger is set for .5 seconds and end trigger unless re-triggered is at 10 seconds. Min object size is roughly 400 and min contrast is roughly 35. Pre-buffer is at 60 (4 seconds)
I just did one more test: I walked to my truck in the driveway and back. Right through a a big red hotspot on the motion mask. There is no video at all of me walking to my truck, only me standing behind it. It ends with me taking a few steps back towards the house (which should have re-triggered and continued recording.) With buffering 60 frames, I should have a complete video of me walking to the truck and back. I then walked to the mailbox again. This time, there was only video of me walking back, none of me walking towards it even though I took the same path.
I've got a few issues that I could use a hand figuring out:
1) "bad" clip images: I was just looking through some recordings when I noticed some of the images used in the Clips window do not appear in the actual recording. EG: In the image shown for one clip, I see my daughter in the driveway picking something up. When I play that clip, (19 seconds long, 3 second pre-buffer) she's not on the driveway at all but in the far corner of the video and only for a moment. How am I getting an image of something for the clip that wasn't even recorded? Better question: if the image shows her there, why was nothing recorded of her walking to/from that spot?* This is happening on more than one clip on both cameras.
2) Negative drive space: Sometime last night BI decided that my USB drive (2TB WD Purple) had -270G of free space available when there is 1.8TB free. I can copy data to and from the drive without problem. I checked "Do not check for free space", that fixed it but I shouldn't have to do that. I found complaints of this for older versions but most of those users said the problem went away with an upgrade. I'm running 4.1.8.1 and I tried to check for an upgrade, but BI says there's a problem with my internet connection. There isn't. People can see the web page BI is serving just fine, I can surf the web from that machine and use Remote Desktop to access it from my laptop.
3) "Missing" recordings: This morning, I went to the mailbox. (thrilling, I know) I have video of me going to it and getting the mail, but no video of me coming back the same way a few seconds later. Any idea why? (The mailbox itself is masked due to too many cars triggers, but the path I take isn't. It takes several seconds to pass through the area so it should have triggered again when I walked back.) On another camera, I noticed a recording of me in the driveway walking towards the front door for 2-3 seconds, then I'm gone for a moment only to briefly re-appear in the corner, walking out of the video... like it stopped recording for just a few seconds and merged the clips. Why would it stop recording when I'm still moving through the picture?
*Both cameras are set to motion only, 15fps, trigger is set for .5 seconds and end trigger unless re-triggered is at 10 seconds. Min object size is roughly 400 and min contrast is roughly 35. Pre-buffer is at 60 (4 seconds)
I just did one more test: I walked to my truck in the driveway and back. Right through a a big red hotspot on the motion mask. There is no video at all of me walking to my truck, only me standing behind it. It ends with me taking a few steps back towards the house (which should have re-triggered and continued recording.) With buffering 60 frames, I should have a complete video of me walking to the truck and back. I then walked to the mailbox again. This time, there was only video of me walking back, none of me walking towards it even though I took the same path.
