5442tm-as possibly dead

[sneakynuts]

Looking for suggestions as to what i can try next
I have a 5442tm-as cam that sddenly died after disconnecting from my switch.

I have tried a different POE port (left LED is lit up unifi switch - not right led)
Tried differrent cable
Tried a non-poe port with a 12v 2.5a power supply - port does not light up on unifi switch

With all options above, i ran dahua config tool, and found nothing!!

Any sugestions as to what i can try next??
Its out of warranty, so happy to open it up and take a look

Thanks

 

[TonyR]

Looking for suggestions as to what i can try next
I have a 5442tm-as cam that sddenly died after disconnecting from my switch.

I have tried a different POE port (left LED is lit up unifi switch - not right led)
Tried differrent cable
Tried a non-poe port with a 12v 2.5a power supply - port does not light up on unifi switch

With all options above, i ran dahua config tool, and found nothing!!

Any sugestions as to what i can try next??
Its out of warranty, so happy to open it up and take a look

Thanks

Have you done a hard reset?

 

[sneakynuts]

Have you done a hard reset?

Ah yes i have sorry! Tried with all combinations...

 

[EMPIRETECANDY]

Looks like the camera is DOA, can ping it's ip address?

 

[sneakynuts]

Cant find the cam on the network, so nothing to ping
Have tried the default and existing IP incase - but nothing!!

 

[EMPIRETECANDY]

ouch, so time to buy a new one.

 

[sneakynuts]

ouch, so time to buy a new one.

Bugger!!

 

[IAmATeaf]

You’re in Aus, I’m in the UK else I’d have been more than happy to take it apart and have a look.

 

[sneakynuts]

You’re in Aus, I’m in the UK else I’d have been more than happy to take it apart and have a look.

Thanks for offer! If only it didn't cost an arm and a leg for shipping!

Happy to open it up and test a few things if you have some pointers?

 

[IAmATeaf]

First step would be to open it up and look for obvious signs of component damage/explosion etc or water ingress/damage.

 

[alastairstevenson]

And check the RJ45 socket on the pigtail for signs of corrosion first.