8th Gen I7-8700 Intel Graphics 630 -100% CPU issue

[HEVNBND]

I saw that there was several other threads about memory leaks however none of them addressed the Intel 8th Gen CPU. I have a system setup with the following

• 24 - 2mb cameras
• 15FPS set both in BI and on each camera
  
• Using Direct to Disk
• Recording Continuously
• All recordings go to NEW folder on my OS 256GB M.2 SSD and then transfer to my 8TB hard drive
• System has 16GB ram and is Windows 10 Pro w/ Fall Creators update
  
• Driver being used is Intel 15.60 Version: 15.60.0.4849 that was released Nov. 7th

When I first fire up BI it is using about 20-30% CPU. However after a few hours it is pegged out at 100%. Am I to assume this is a memory issue. I was using the older driver and experienced the same behavior. Here is an image of my CPU and GPU usage.

Dropbox - BI-Resources.png

 

[fenderman]

100 percent memory leak... find posts, see if those drivers are compatible with you chip.... message Intel...

 

[HEVNBND]

Intel only shows two drivers compatible with my chip. Intel is closed today. I will try to reach out to them on Monday...


In the meantime I installed the 21.20.16.4664 driver is included in the [15.45] release package that was discussed on this thread. BI running VERY high CPU 95%+ (see Pic)

It does not install correctly. I get a message that says "Windows has stopped this device because it has reported problems. (Code 43)" Device manager has a orange Triangle over the driver. So what driver is it using in this case?

My CPU usage went to 50% after that. I will keep an eye on it and see what it does after a few hours.

 

[Q™]

Try to roll back the driver.

 

[HEVNBND]

For what purpose? I can always reinstall the old driver but it has a memory leak that will crash BI eventually...

 

[bbakels]

same issue here on a NUC7I7BNH, the 21 driver works for me, no cpu issues anymore, however theframerates of my cameras drop really bad sometimes. and this wont happen when HA is disabled. Now running with HA disabled for the moment.

 

[HEVNBND]

So anyone have any suggestions for the 8th Gen cpus?

 

[jaycanter]

I just built 8th gen system and i had to load win 8.1 since it was a new install with 24 2.1mp cams it was running at 50% cpu with all cams at 30fps. The intel driver wouldn't load with 8.1 microsoft installed a generic vga driver during install. Once i loaded win 10 and intel driver system went to i can't even use the computer at start up till i turned fps to 15 on all cams. If you can get windows generic vga driver installed it runs a lot better than the intel driver

 

[HEVNBND]

Bringing back my thread. Can someone please help resolve this issue?

I am experiencing 80-85% CPU usage. I think the problem is the driver that I described above not supporting the 8th Gen CPU graphics card. I do not have a memory leak but I have some definite issues.

-Higher than expected CPU usage
-The ability to plug in a display and it work. If a display is plugged in the NVR while the NVR is on the NVR must be restarted for video to be outputted to the display.
-Ability to do multiple monitor support with anything but screen mirroring. I would like to have the ability for to havetwo screens that do NOT mirror each other. This is lost due to the driver not being compatible with the 8th gen chip.

 

[HEVNBND]

Is no one using the 8th Gen CPUs yet??

 

[HEVNBND]

Updates from Intel the suggest NOT using BI. Intel graphics drivers with Blue Iris |Intel Communities

 

[fenderman]

Updates from Intel the suggest NOT using BI. Intel graphics drivers with Blue Iris |Intel Communities

I will repost what I said in the other thread. Intel is blatantly lying.

Intel is outright lying... That nonsense about dividing the workload between the processor and the memory is insane and makes no sense.... The proof is in the pudding there are bunch of users who have no issues running blueiris on Windows 10 using the correct drivers... There are hundreds of users here who have upgraded from 7 to 10 and will tell you that the CPU usage stayed virtually the same some higher some lower but on average the same.... There's also a high probability that they didn't pay for the software and ran the demo where H. 264 acceleration might not even be working... Finally a quick Google search will show you that the Intel H. 264 memory leak issue is not isolated to blueiris there are other software packages that have this problem... I would email support with a link to Intel statement so he can address it....
There may be something in the blue iris code with respect to H. 264 decoding that needs to be corrected who knows but to fabricate facts like Intel just did is repulsive...

 

[Cor]

I opened a ticket at the intel forum: this was the reply I recieved:
Intel graphics drivers with Blue Iris
created by Intel Corporation in Processors - View the full discussion
jseng: I just received an update on this matter after several labs were performed we determine that:

1. Blue Iris is not fully optimized for Windows 10 (unless the users uses an independent graphics card) and it consumes almost all the resources available from the CPU, however it does not consume a lot of memory, meaning that the CPU will do all the tasks (that's the specific reason why it consumes a 100% of CPU usage).

2. Blue Iris works smoothly on Windows 7 and a nuc5i7ryh (as well with a NUC7i7BNH) due to the fact that it "divides" the workload between the CPU and the RAM memory, so the processor is not always in charge of performing all the tasks.

3. At this point we suggest to try different software


Wonderfull!!!

 

[fenderman]

I opened a ticket at the intel forum: this was the reply I recieved:
Intel graphics drivers with Blue Iris
created by Intel Corporation in Processors - View the full discussion
jseng: I just received an update on this matter after several labs were performed we determine that:

1. Blue Iris is not fully optimized for Windows 10 (unless the users uses an independent graphics card) and it consumes almost all the resources available from the CPU, however it does not consume a lot of memory, meaning that the CPU will do all the tasks (that's the specific reason why it consumes a 100% of CPU usage).

2. Blue Iris works smoothly on Windows 7 and a nuc5i7ryh (as well with a NUC7i7BNH) due to the fact that it "divides" the workload between the CPU and the RAM memory, so the processor is not always in charge of performing all the tasks.

3. At this point we suggest to try different software


Wonderfull!!!

that is what he linked to..intel is blatantly lying.

 

[Johnathon]

I had this issue and downgrading the video driver, has made a positive impact. I will monitor it for a day or two and report back.

 

[postie974]

Same issue that seems to have started just in the last couple days after the BI update to 4.7...
anyone else having this problem after the most recent update??

 

[Q™]

Same issue that seems to have started just in the last couple days after the BI update to 4.7...
anyone else having this problem after the most recent update??

@postie974 I am running BI 4.7.0.0 x64 without any negative CPU usage issues. Sometimes Windows Update overwrites a display driver which is working well with Blue Iris with a newer display driver version which misbehaves with Blue Iris; start your trouble-shooting with a display driver rollback.

 

[Leonardo Holzbach]

I gave up!
I did Shutdown quicksynck acceleration and i´m back on CPU decode! Until now i´m ok with 30% load, but i plan new cameras on future and hope this driver issue will be solved until that time!