I am in the process of setting up an Acti NVR (ENR-120,Firmware ENR-020-V4.03.06-AC) on my home network. I need help with two things. I can't get emailto send (and I need this for event notification purposes). Also, I can't get Acti's Mobile Client on myiPhone to connect to my NVR.
I have manually assigned ip addresses on my network. The NVR is at 192.168.2.80 using port 89. I can connect fine to the Acti NVR from my networkcomputers using Acti's IE-based client software. I have setup port forwarding of port 89 on my gateway router to192.168.2.80 and I use "no-ip" for my ddnsservice. I can connect without problem to the NVR from remote Internet addressesusing my no-ip domain.
In the email setup on the NVR I have tried accounts on severaldifferent SMTP servers. When I try to "Send Test Mail" I get the message,"Sending test mail failed...". All the email accounts, SMTP servers and port numbers that I have tried using forthe NVR email setup are working fine from the computers and mobile devicesconnected to my network. Email setupought to be simple, so I'm wondering if I do not have the correct DNS settingsentered into the NVR network setup. My networkgateway router is 192.168.2.1. I have a networkcable plugged into LAN2 on the NVR with a primary DNS setting of192.168.2.1. No secondary DNS server isentered. The PoE switch for my E-816Acti cameras is plugged into LAN1. Both the Gateway and DNS Settings for LAN1are set to 192.168.0.254. Both LANS havea status of "Activated" in the NVRs "Network" page.
I have configured Acti's Mobile Client on my iPhone using my"no-ip" domain name and port 89 (which, as stated previously, I can use to connect fine fromIE browsers on the Internet). When I tryto connect from the mobile client on my iphone, I get the message, "ERROR /Connection failed."
I've never setup an NVR and ip cameras before so I'm newto all this. Can anyone offer suggestions? Thanks
I have manually assigned ip addresses on my network. The NVR is at 192.168.2.80 using port 89. I can connect fine to the Acti NVR from my networkcomputers using Acti's IE-based client software. I have setup port forwarding of port 89 on my gateway router to192.168.2.80 and I use "no-ip" for my ddnsservice. I can connect without problem to the NVR from remote Internet addressesusing my no-ip domain.
In the email setup on the NVR I have tried accounts on severaldifferent SMTP servers. When I try to "Send Test Mail" I get the message,"Sending test mail failed...". All the email accounts, SMTP servers and port numbers that I have tried using forthe NVR email setup are working fine from the computers and mobile devicesconnected to my network. Email setupought to be simple, so I'm wondering if I do not have the correct DNS settingsentered into the NVR network setup. My networkgateway router is 192.168.2.1. I have a networkcable plugged into LAN2 on the NVR with a primary DNS setting of192.168.2.1. No secondary DNS server isentered. The PoE switch for my E-816Acti cameras is plugged into LAN1. Both the Gateway and DNS Settings for LAN1are set to 192.168.0.254. Both LANS havea status of "Activated" in the NVRs "Network" page.
I have configured Acti's Mobile Client on my iPhone using my"no-ip" domain name and port 89 (which, as stated previously, I can use to connect fine fromIE browsers on the Internet). When I tryto connect from the mobile client on my iphone, I get the message, "ERROR /Connection failed."
I've never setup an NVR and ip cameras before so I'm newto all this. Can anyone offer suggestions? Thanks