Alert not triggered even though it's triggered when testing video

Discussion in 'Troubleshooting' started by Rob M, Jun 13, 2018.

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  1. Rob M

    Rob M n3wb

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    Hey Everyone,

    I i'm running the most current version of Blue Iris, 4.7.6.2 (x64). I have Continuous recording going on with triggers setup on zone crossings to give me notification when motion occurs. 90% of the time things work as they should, however:

    Sometimes no alert will trigger, but when I go back to the recording and watch it with the ""Test run video through motion detector" there is a red square on the object at the time when the trigger should have occurred, but nothing happened. Any suggestions on culprits?

    Thank you in advance for your help,
    Bobby