Alert problem with latest update

Spooling

Getting the hang of it
Sep 26, 2015
159
48
Is anyone experiencing issues with Alerts with the latest update? When I click on an alert, most of the time the video plays at the wrong point in time.
 
I have 2 cameras not recording alerts since I did the updates
 
Same here, problems with alerts in the last two "point" releases, rolling back (just slightly) to 5.8.9.1 fixes it for me.
 
Well just want to keep updated with the latest. Don't want to be stuck on .1 version.

Most of us don't update until he adds a feature we want or need.

If you want to be on the latest, you are a beta tester, and we thank you for that. But then don't be surprised if something doesn't work...
 
Is anyone experiencing issues with Alerts with the latest update? When I click on an alert, most of the time the video plays at the wrong point in time.

Yes, I have had this same issue as well as a couple cameras not recording new alerts.
 
Even if I downgrade to .1, will this issue be resolved eventually going forward?

Yes. BI is always making improvements.

But like I said, if you auto update or want to be on the latest/greatest, then accept you are a beta tester.

Either update to only Stable versions and not latest versiosn or when you find one that works for you do not update until BI adds a feature you want or need.
 
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Is anyone experiencing issues with Alerts with the latest update? When I click on an alert, most of the time the video plays at the wrong point in time.
I've found that on most of the recent BI updates I've tried (above 5.7.8.3) if I have my playback speed set above 2x and double-click an alert it will often start playback at the wrong time.