Yes. You have a sale contract. As long as the shipment was confirmed and AE supports the sale the CC company cannot do much.Did you file a dispute with your credit card company?
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I fully agree with that Del. I never meant that eBay is perfect. .... And I don't own eBay either LOL.I am billionaire owner of Aliexpress Jack Ma, I don't have enough money (only $25bn) so am pushing unofficial grey market Hikvision cameras via our Aliexpress sellers on here. At the same time I'm trying to close them down.
On a serious note: Both Aliexpress and eBay have their fair share of scammers. Neither is 100% perfect as people here have experienced. I use both but am careful. YMMV.
Ooops... I gave myself away... LOLIf you buy make-up for 5$
Actually, it depends on the price. Usually under $200 have no customs. Cameras over $200 can be subject to customs tax; though most sellers will put the customs value at a price much less than you paidOne clarification:
You do NOT have to pay customs when importing CAMERAS into US.
That would not be your responsibility. Customs is an import tax for the importer (ie. the end receiver). You don't have to pay any customs fees to send items to China. The company in China receiving the item may be charged an import fee, but that's their responsibility.However, you have to pay customs when you import CAMERAS into China. This does not apply to other items like "make-up". Just certain electronics cameras included.
Will aliexpress refund money directly if items are DOA? Sending items back to China costs a lot.Not quite true. I think they are selling in a different way at the moment(due Hikvision policy) . In the store high prices. Negotiate about the price and order in a Substore. Those stores are in a strange way not to be found on Aliexpress by the search bar.
Aliexpress has a great buyers protection (several disputes solved without hassle) Aliexpress is on the buyers side... So no need to worry.
Read the terms of the AE agreement. If you return you are responsible for customs. They may pay it but they will deduct from the money before refunding. Only if you can demonstrate that there was something wrong like "fake product" Ali will fully refund but you have to convince Ali first and they act that they don't know what you are talking about. I explained that while the Camera was original Hikvision the software was not. Plus based on Manufacturer's policy that camera was illegally sold outside China. Did not go through. It was like "talking Chinese to them" (pun intended).That would not be your responsibility. Customs is an import tax for the importer (ie. the end receiver). You don't have to pay any customs fees to send items to China. The company in China receiving the item may be charged an import fee, but that's their responsibility.
Any reason why? I just ordered 16 3132 cameras from them.do not use DragonEye Security
I had a bad experience with DragonEye too. After 1 week of not hearing anything, I contacted them. A day or two later, they finally posted a tracking number..After a good 2 weeks or so (and no update of the package even being picked up in China) I contacted again in which they responded with a second tracking number. Another week or so went by and still no info of package being picked up in China. Finally I found the package in my mailbox with a different (third) tracking number. Then I went to try out the camera found that the seller had bricked it before sending. Couldn't find it on SADP, so I had to download firmware and flash it to the cam with TFTP before I could even test it. Of course, it was then in Chinese....Had to spend hours trying to figure out how to convert it to English.Any reason why? I just ordered 16 3132 cameras from them.