All my Hikvision stopped saveing/sending motion.

[peikko]

I have 3 cameras and all of them stopped 25.2.2017 sending motion pictures to FTP and email and also stopped saving motion records to sd-card. Anyone else have problems??

 

[alastairstevenson]

No problems seen here in Scotland.
Have you tried the usual 'turn it off and on again and is it OK now' fix?
On your router.

 

[peikko]

I have reset to router and poweroff reset to cameras. Won't help. Cameras located in to two different places and two different ISP network.
Motion detection not work anymore after 25.2.2017

I think this must be some "software date problem" with Hikvision cameras. I also heard that my friend have same problem with his Hikvision.

 

[kadkam]

uhm... firmware of camera updated? are you using hiddns?

 

[peikko]

I'm using hiddns and ezviz service. Is it possible that all cameras have automatic update firmwares? I have not update firmwares.

I found what is wrong. Motion detection was off on all cameras. I have not put it off and one of camera is behind NAT so i have no even possibilities take it off. Wierd!!

 

[kadkam]

in some case are software or apps with username with admin rights... if you change app settings, they change settings in camera.
Remember that Hiddns now is integrated in hik-connect.

 

[Kieran]

As @kadkam says, disabling motion alarms in the Hik-connect / EZVIZ apps actually disables motion on the camera itself. Is this perhaps what caused your issue?

 

[m_shafique]

On one of my DVRs, I receive picture alarm on EZVIZ whenever a motion is detected. The other DVR that's same model number and same firmware running on it, doesn't send me picture on EZVIZ... But, I get alarm notification on ivms -4500... Can anyone help me?

Sent from my Samsung Galaxy Note 5