Anyone else get charged twice by Digital River for renewal?

[105437]

I was charged back in July and was charged again today. Anyone else seeing this happen?

 

[Coldair]

Yeah charged in december, january and again in may

 

[fenderman]

Yeah charged in december, january and again in may

what did you do about it?

 

[105437]

I spoke with Ken and he submitted a refund for the extra charge for me.

 

[bp2008]

Damn, that must be irritating. Any chance you guys have signed up for multiple support subscriptions and the notification emails are just not clear about it?

 

[105437]

Damn, that must be irritating. Any chance you guys have signed up for multiple support subscriptions and the notification emails are just not clear about it?

Yes, it was my fault completely. I changed email addresses and my auto renew processed for the old subscription under a different email address.