Audio feed sync

[exomic]

Hello,

I just received my Dell Optiplex 7020 and I finishing my installation of Blue Iris. Everything seems to work flawlessly (I’m still tuning the motion detection but it’s all working great) except that the audio feed recorded from the Reolink camera is not in sync with the video feed in Blue Iris recordings (it’s in sync when using the reolink app).

There’s around 1.5sec delay between the image and audio (I clapped my hands in front of the camera to troubleshoot and my neighbour were judging me hehe).

What do you pros suggest to look at? I’m using the RTSP default Reolink template from Blue Iris but I heard that my camera also have the RTMP feed I could maybe try it.

Thanks

 

[fenderman]

Hello,

I just received my Dell Optiplex 7020 and I finishing my installation of Blue Iris. Everything seems to work flawlessly (I’m still tuning the motion detection but it’s all working great) except that the audio feed recorded from the Reolink camera is not in sync with the video feed in Blue Iris recordings (it’s in sync when using the reolink app).

There’s around 1.5sec delay between the image and audio (I clapped my hands in front of the camera to troubleshoot and my neighbour were judging me hehe).

What do you pros suggest to look at? I’m using the RTSP default Reolink template from Blue Iris but I heard that my camera also have the RTMP feed I could maybe try it.

Thanks

There is an audio delay option in the video tab.

 

[TonyR]

There’s around 1.5sec delay between the image and audio (I clapped my hands in front of the camera to troubleshoot and my neighbour were judging me hehe).

So the audio arrives 1.5 sec's AFTER the video information?

 

[exomic]

So the audio arrives 1.5 sec's AFTER the video information?

Exact

There is an audio delay option in the video tab.

Yeah I saw it but I was thinking about trying to fix the issue at the root if possible instead of using bandaid

 

[fenderman]

Exact


Yeah I saw it but I was thinking about trying to fix the issue at the root if possible instead of using bandaid

The root of your issue is likely reolink. Possibly a network issue.