Axis P3224-4 MKII not working after 5.0 upgrade this am

Discussion in 'Troubleshooting' started by marco patterson, Jul 17, 2019.

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  1. marco patterson

    marco patterson n3wb

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    i updated using 5.x patch this am (Don't know what ver it was).. then open the app and my Axis doesn't work any more. But I can HTTP to it using my IE/Google/Firefox..etc and i see using h264 and even the MPEG4. the Axis use to work this am... before i did the upgrade...

    when I got home this am.. i saw there was anohter BI updates... so I loaded it.. and NOPE it doest work still.

    I remove the camera from BI. find and inspect and it sees it... but doest show any video..

    says No signal and Http 12029 can not connect... i didn't even use that port... this shows that it was....

    what am i doing wrong?
     

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  2. fenderman

    fenderman Staff Member

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    disable hardware acceleration for that camera.
     
  3. marco patterson

    marco patterson n3wb

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    Thank you. that did the trick.
     
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