BI App on Android won't set geofence radius

Discussion in 'Mobile Apps' started by villasueno35, Nov 11, 2018.

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  1. villasueno35

    villasueno35 n3wb

    Nov 11, 2018
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    not sure if anyone else having a problem with the BI app on android when trying to set the geofence radius?

    My account I sign in with is an admin account. I go to the app settings and click geofence radius and try to set it to 50m, it then opens up my phones location settings (i always have location turned on), so there is nothing i can select/do, clicking out of the locaiton settings back to BI, each time i go back to BI app settings radius is not set :-(

    tried so many times and googled but cannot find an answer, have written to tech support of app but I won't hold my breath, hopefully it is a quirk and someone smarter than me on here has figured it out ;-)

    Thanks in advance