BI Mobile App Loading....

Discussion in 'Mobile Apps' started by Tal Cohen, Mar 27, 2018.

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  1. Tal Cohen

    Tal Cohen n3wb

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    Hi Guys,

    I am new to BI, I have purchased the mobile app for myself and for my wife, I am using Android my wife is using IOs. Both of us are able to log-in and watch camera list but when trying to switch to an individual camera, we get a "Loading..." message but no image.
    Any ideas?
    Thanks,
    TC
     
  2. fenderman

    fenderman Staff Member

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    camera properties>webcast - ensure its enabled
     
  3. Tal Cohen

    Tal Cohen n3wb

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    Hi fenderman. Thanks for the fast reply, all cameras (9) are webcast enabled.
     
  4. fenderman

    fenderman Staff Member

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    try disabling any firewalls for testing.