Hi, I am responding to to replies I received: First one is I don't know what RDP is but that is nothing I ever set up. 2nd one is the error message someone posted, I don't know what that has to do with my question? Thanks, Adam
RDP is Remote Desktop Protocol -
google is your friend .
Perhaps a few more details might help someone with more knowledge assist you.
Are you capturing sound from any of your cameras?
If so, have you disabled these cameras to see if the problem goes away?
If the problem goes away have you tried adding the cameras back one at a time to see if one of them triggers the problem again?
Do you have any audio devices plugged into this PC (headphones/mic)?
If so are they recent additions? Have you removed them?
Does your PC have internet access?
Do your cameras have internet access?
Have any updates application/OS been performed? (dont assume because you haven't manually updated that something else hasnt done so silently)
Are there any entries in the Windows event log surrounding the time period that you first started getting this error? (click start and type Event Viewer in the search bar)
Is it causing any issues within BI or otherwise on the PC?
Is the PC used for anything in addition to BI? I.e. a daily driver PC etc?
What resource usage is the PC running at (CPU/RAM/Disk space)
What steps (if any) have you taken to resolve the issue? (reboot, restore, disable some cameras)
Have any hardware changes been made to the PC (including the usage of peripherals USB devices etc)?
Failing any further help you could always raise a ticket with support (assuming current contract in place).
