I just set up BI and installed the mobile app and have been trying to get geofencing and notifications to work properly, but to no avail.
The problem is that everything works only when I am actively using the BI Android app, but when my screen is off for a while, the app seems to no longer do anything in the background (update geofencing location or get notifications). I've emailed support but have received no response.
I have lots of other apps that do background updates and push notifications properly (Life360 is the most similar).
I'm stuck on Android 5.0.2 because my Sony Xperia Z3 isn't getting any newer updates.
Any suggestions on how I can get geofencing to work (even if phone goes into deep sleep mode)? That's really the only reason why I picked BI over other free NVR software. Or are there any other Android apps that work with BI server geofencing?
The problem is that everything works only when I am actively using the BI Android app, but when my screen is off for a while, the app seems to no longer do anything in the background (update geofencing location or get notifications). I've emailed support but have received no response.
I have lots of other apps that do background updates and push notifications properly (Life360 is the most similar).
I'm stuck on Android 5.0.2 because my Sony Xperia Z3 isn't getting any newer updates.
Any suggestions on how I can get geofencing to work (even if phone goes into deep sleep mode)? That's really the only reason why I picked BI over other free NVR software. Or are there any other Android apps that work with BI server geofencing?