Blue Iris having difficulties connecting to rtsp stream

Discussion in 'Troubleshooting' started by v0lcano., Jun 27, 2019.

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  1. v0lcano.

    v0lcano. n3wb

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    Hi everyone,


    Before beggining, I'd mention that I'm new to IP cameras and softwares... So please accept my apologies if I'd be mistaken or incomplete in my explanations. Furthermore, I live in Belgium and english is not our mother tongue... Don't hesitate to tell me if more informations are needed.

    I'm currently using BlueIris 5 demo version, I'm considering buying it but before taking this decision I'd like to see if I can solve the few problems I encounter with it.

    I encounter difficulties connecting to the "high quality" rtsp stream of my IP camera, which is connected by wired RJ45 cable to my modem.

    When I type the address of the camera in BI (192.168.1.218) I get no problems with the connection but it shows what I consider a "low-quality stream", that gives no satisfaction to me.

    So I tried by typing the "complete rtsp URL" (rtsp://192.168.1.218/live/0/MAIN - see picture attached) and then the troubles started : Bl is having trouble connecting to it, it takes no less than 30seconds to get connected to the stream, when it manages to do so. And mostly worse: it sometimes randomly and give me a "No signal" screen when trying to establish the connection.
    It also happens everytime I change some settings in the camera menu, because the stream seems to be restarted everytime I do so, and I get these troubles every time I do it, and that is what is mainly annoying because I just installed BI and I'm testing a lot of changes for my motion settings to get the best of it, for now, I didn't get the best settings so I'm still trying to get something from it.

    I want to mention that, for example, in VLC i'm getting no problems using that RTSP URL : the stream is loading quickly and without any connection trouble, that is what confuses me.

    For information, the camera is ESCAM PVR002.


    I'd be thankful if some of you could help me solving this issue.


    Thanks and have a nice day.

    Chris.
     

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  2. TonyR

    TonyR IPCT Contributor

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    • Where did you obtain that URL.....is it the result of letting BI "discover" the ONVIF-compatible camera?
    • I'd try the free ODM to see if a different RTSP is revealed.
    • And lastly....on the page of the screenshot you provided: did you uncheck "Send RTSP keep alives" and "Use RTSP/stream timecode" ? Did you try them checked?
     
  3. v0lcano.

    v0lcano. n3wb

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    Hi,

    Thanks for your answer.

    1) I got that URL on the internal settings of the camera

    upload_2019-6-27_13-18-11.png

    2) If think I have tried it yesterday and got nothing new nor interesting. But I'll re-check as soon as I get home.

    3) I have unchecked it to give it a try but it seems it didn't change anything. Tbh, I don't even know what it is meant for.


    Have a nice day.
     
  4. TonyR

    TonyR IPCT Contributor

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    In BI, change URL at top from "http" to :
    Code:
    rstp://192.168.1.218:554/live/0/MAIN
    and leave video "path" and "parameters" blank.
     
  5. v0lcano.

    v0lcano. n3wb

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    I tried a few things, and this is one of the things I have tried and had no success with it. I uploaded you a video showing that this same URL does NOT work on BI (or maybe works after 10 retries / few minutes), but works very well in VLC.

    I'd like to mention that I have tried the "VLC-compatible RTSP" of BI but the only thing it does is making my BI crashing INSTANTLY with no error message, and I can't relaunch BI as it crashed on startup everytime if I dare to select this option only once.

    Now I can answer to the ODM question. I retried now, and on the "live video" menu it shows the RTSP URL "rtsp://192.168.1.218:80/live/0/MAIN" but gives me a "NO SIGNAL" ..... I don't understand.... Because of the ":80 " ? I don't know why it is trying to get the stream from that port...
     

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  6. mrdindon

    mrdindon n3wb

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    same issue here...
    The only way I could make it work is like this but I don't get the resolution the camera can provide...
    blueiris working with pvr002 by mrdindon posted Jul 16, 2019 at 9:30 AM
     
  7. mrdindon

    mrdindon n3wb

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    ok so after playing around I was able to make it work :

    1) within the camera : Code Config / Code parameter : set it to H264... somehow BI doesn't like H265 coming from this cam...
    2) set your camera like this in BI :
    working pvr002-bi.png

    3) for ptz to work with zoom :
    -set within camera : System Config / PTZ config / PTZ protocol : PelcoP
    -set BI ptz settings to : ONVIF OXML and reverse Zoom

    All done ;)

    That did the trick for me.