Blue Iris won't record new cam

Tpir

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Hi Everyone,

I just added a new Fiscal 9900 and for some reason it wont record contiously like my others do. It will record for 10sec and then stops.

Anyone have any ideas?
Thanks T
 

fenderman

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Hi Everyone,

I just added a new Fiscal 9900 and for some reason it wont record contiously like my others do. It will record for 10sec and then stops.

Anyone have any ideas?
Thanks T
first return that junk foscam....
second, you didnt set it up correctly in blue iris...look at your record settings.
 

Tpir

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I changed the setting to match another camera and it worked. If I change the IP to the 9900 it stops :(
 

fenderman

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I changed the setting to match another camera and it worked. If I change the IP to the 9900 it stops :(
how does it stop? blue iris stops recording or the camera feed stopped...also again, that camera is a rippoff and garbage.
 

Tpir

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When you change the IP it stops the camera and then starts it. Once that happens I can see the stream but the recording just stops. Besides the camera being garbage I don't have a way of retuning it so I need to learn to live with it and find a way to fix the issue unfortuntily.
 

Tpir

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To add to that I have tried everything, RTSP, different stream rates, dropping it down to 720p. Nothing I cannot get this one out of 8 cams to record.
 

TonyR

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To add to that I have tried everything, RTSP, different stream rates, dropping it down to 720p. Nothing I cannot get this one out of 8 cams to record.
Do you have 'Record' set to 'Continuous' or 'When triggered'? (How you want it to function).
 

Tpir

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I have it set to continuous? Also sorry I am assuming the guys are busy but what is the best way to get a hold of support? I emailed them almost 10 days ago but no response yet.

Thanks T
 

fenderman

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I have it set to continuous? Also sorry I am assuming the guys are busy but what is the best way to get a hold of support? I emailed them almost 10 days ago but no response yet.

Thanks T
Blue iris is run and supported by a single person..email from a standard account such as gmail...
try deleting the camera and adding it back in blue iris.
 

TonyR

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Question: On the 'Schedule' tab for the cam that won't record continuously as selected, is the box inside the red outline in the image below checked or unchecked?

cam_sched.jpg
 

Tpir

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I checked the camera does not have that checked. I also tried both changing a working camera and deleting/adding a new one and same thing.
 

Tpir

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So I changed it to Re-Encode from direct-to-disk and it works. The only issue with direct-to-disk is that I get artifacts hence why I am not doing it that way for any of the other 7 camera;s. Any idea's?
 

fenderman

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So I changed it to Re-Encode from direct-to-disk and it works. The only issue with direct-to-disk is that I get artifacts hence why I am not doing it that way for any of the other 7 camera;s. Any idea's?
post an image of the cameras web interface video tab..
 

Tpir

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Sure here they are.
Settings1.jpg
Settings2.jpg
Settings3.jpg
Settings4.jpg
Settings5.jpg

In the below you will see how I was not recording. The small slices are the different settings I tried until I turned it to re-encode.
Recording.jpg
 

fenderman

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Reset the camera and use default ports...there is never a need to change ports...
 

Tpir

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Factory reset the Cam and just changes IP, User/Pass. Then I deleted the camera and re-added it with a new name. Only settings added was direct, IP:88 and find. Still not recording with direct only when re-encoding is on:(
 

fenderman

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Factory reset the Cam and just changes IP, User/Pass. Then I deleted the camera and re-added it with a new name. Only settings added was direct, IP:88 and find. Still not recording with direct only when re-encoding is on:(
you didnt follow instructions...you changed the http port...go back..reset the camera and DONT CHANGE ANY PORTS.
 

Tpir

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Sorry the port on the Foscam default on the 9900 is port 88.
 
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