Camera delay/gap w/remote desktop connection...

[sjcarmich]

Hi new to the forum, and set up a system with a Dell 3040 running the latest BI. I'm over a MoCa connection from an outbuilding to get my 2 Hikvision cameras onto my network in the house, all hardwired. The 3040 runs fine, with real time feeds from the cameras. However once I use Windows 10 Remote Desktop from another PC on my net to connect to the 3040 (also on W10) I get a 5 second delay/gap in the live feeds running BI. The picture jumps in 5 second intervals, so I don't get the same smooth real time camera feeds I do... when I don't use Remote Desktop and connect a monitor directly to the 3040. I've checked all the connections and ping tests all show a good 4-7 ms response so I'm scratching my head in where to look next. BI and Remote Desktop interaction?

 

[Vini]

Hi new to the forum, and set up a system with a Dell 3040 running the latest BI. I'm over a MoCa connection from an outbuilding to get my 2 Hikvision cameras onto my network in the house, all hardwired. The 3040 runs fine, with real time feeds from the cameras. However once I use Windows 10 Remote Desktop from another PC on my net to connect to the 3040 (also on W10) I get a 5 second delay/gap in the live feeds running BI. The picture jumps in 5 second intervals, so I don't get the same smooth real time camera feeds I do... when I don't use Remote Desktop and connect a monitor directly to the 3040. I've checked all the connections and ping tests all show a good 4-7 ms response so I'm scratching my head in where to look next. BI and Remote Desktop interaction?

RDP (VNC, TeamViewer etc...) will never give a true representation. The connections are compressed etc... What you need to know is that regardless of what you're seeing, you should be recording fluid events.

This discussion is kinda similar; http://superuser.com/questions/570179/why-remote-desktop-rdp-isnt-fast-enough-for-watching-videos-on-a-remote-pc

 

[fenderman]

Hi new to the forum, and set up a system with a Dell 3040 running the latest BI. I'm over a MoCa connection from an outbuilding to get my 2 Hikvision cameras onto my network in the house, all hardwired. The 3040 runs fine, with real time feeds from the cameras. However once I use Windows 10 Remote Desktop from another PC on my net to connect to the 3040 (also on W10) I get a 5 second delay/gap in the live feeds running BI. The picture jumps in 5 second intervals, so I don't get the same smooth real time camera feeds I do... when I don't use Remote Desktop and connect a monitor directly to the 3040. I've checked all the connections and ping tests all show a good 4-7 ms response so I'm scratching my head in where to look next. BI and Remote Desktop interaction?

Welcome to the forum..this is a setting in BI specific to RDP, that you need to change. Blue iris options>cameras>video during remote desktop. You will see a cpu jump using any remote application so its should be used for adjusting settings but not a primary feed. Use the webserver instead.

 

[sjcarmich]

Excellent.... Thanks Fenderman. Sure enough the "5 sec." delay was indeed in the BI settings, as you pointed out. Works fine now... will also use it sparingly as you suggest.