Camera error's and not recording

[pieman16]

Hello I'm kinda new here.
I am using the latest BI. My set up is 16 camera's. Bl saves everything to my unraid server. It has a disk just for BI. It was working great but all of a sudden BI isn't recording any of the camera's to the disk on any of the camera's. It's also showing a yellow triangle on all the camera's. I am getting these errors
2 8/15/2021 11:37:25.352 AM Front_Of_house Write to \\SKYNET\BlueIris\Alerts\Front_Of_house.20210815_113725.0.3.jpg failed 7
2 8/15/2021 11:37:25.364 AM Front_Of_house AddToBIDB failed 1055
2 8/15/2021 11:37:25.749 AM Front_Of_house Clip: write error 80000013, undefined

2 8/15/2021 11:37:28.003 AM Car_Port_Cam AddToBIDB failed 1055
2 8/15/2021 11:37:28.111 AM Car_Port_Cam Clip: write error 80000013, undefined

 

[looney2ns]

Has BI recently updated, either by you or automatically?
What version are you on.
Windows updated lately?

 

[pieman16]

Has BI recently updated, either by you or automatically?
What version are you on.
Windows updated lately?

I am using ver 5.4.7.11 for BI
No windows update.

 

[looney2ns]

Problems with the disc maybe?
What does smart say about the disc.

 

[pieman16]

Running the test now. I'll update ya when it finishes

 

[IAmATeaf]

Post screenshot of how your storage is setup, so New, Stored etc.

 

[pieman16]

Post screenshot of how your storage is setup, so New, Stored etc.

 

[sebastiantombs]

First thing is to ditch the 29 days for holding files. Let BI handle it based on size only.

 

[pieman16]

First thing is to ditch the 29 days for holding files. Let BI handle it based on size only.

Done I turned off the 20 day's thing

 

[sebastiantombs]

What does overall disk utilization look like?

 

[pieman16]

What does overall disk utilization look like?

Not even making a dent in the drive.

 

[sebastiantombs]

No, from the console in BI on the machine that it runs on.

 

[pieman16]

No, from the console in BI on the machine that it runs on.

My bad. I’ll check when I get home

 

[pieman16]

No, from the console in BI on the machine that it runs on.

okay I'm home
Do you mean this:
CPU is about 44% and Ram is 2.31gb

 

[pieman16]

BTW the smart test came back with zero errors

 

[sebastiantombs]

No, click on the graph icon on the upper left of the BI console. Select storage tab a post a screen capture of that.

 

[pieman16]

clip storage?

 

[sebastiantombs]

OK, let's see caps of the record tab from one or two of your cameras. Just a thought, but are you using schedules in BI that might be shutting off recording? Is the drive in the BI machine or is it part of a storage array? If so, check credentials and how it is connected. Generally speaking, trying to write multiple video files to a storage array won't work. Live video never stops sending data and arrays are not meant to handle that kind of traffic. You can move completed files to an array with no problem, but that's another subject.

 

[pieman16]

no schedules. See it was working fine. Then I left left town and my internet went down. Comcrap did a hard reset they claimed and that is when everything started. My setup is wall/modem/router/switch/cams and computers.
The drive it records to is not part of the array it's seperate from the array on the server.

 

[sebastiantombs]

Well, you're certainly not recording much. Just a thought, but setting a pre-trigger time might not hurt if you have to see something that happened. The same is true of after trigger time. A few seconds is all it needs.

OK, so Comcast reset your router and everything stopped recording. Are you using fixed IP addresses on the cameras or DHCP? What happens if you manually trigger a recording?