Camera not switching to night vision.

M

mutley1896

n3wb
Nov 30, 2017
2
1
Hello, I have a DS-7616NXI-K2/16P NVR with a mixture of dome cameras. I have one POE channel who's camera doesn't switch to night vision but works ok throughout the day. The camera is a DS-2CD2142FWD-I, one of 7 on the NVR. The current NVR is an upgrade from a DS-7608NI-K2-8P that is why some of the cameras are considered legacy. The rest of the dome cameras work ok. I have the old NVR in my garage as a test system, so I have removed the offending camera and popped it on my test system and it works ok at night. Return it to the business location, same channel and it fails. As a test I have tried a different camera on that channel and it exhibits the same night symptoms. AI has suggested that the channel profile for the camera has become corrupt. Has any of you guys come across this before. I welcome any input. Apologies for the long post.
Thanks.
 
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Camera's IR works at night on old NVR
Camera's IR does not work at night on newer NVR

You tested in different locations.

So, could be newer NVR or location issue.

I am guessing firmware on the camera needs to be update.

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AI gave me the following answer :
"The Hikvision DS-2CD2142FWD-I was first released in Autumn 2015.

Since its initial launch, Hikvision has issued several minor hardware revisions and firmware updates, with the model eventually being discontinued and superseded by newer series like the EasyIP 2.0+ (e.g., the DS-2CD2143G0-I) around 2018"

Looking at the specs I see a 1/3" 4MP sensor .. personally could be a better value to get a newer camera that works with the newer NVR instead of attempting a firmware update.
( depends on how much your time is worth vs price of a newer camera )
 

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Hi, thanks for your input. The confusing issue here is that I have 6 other DS-2CD2142FWD-I on the newer NVR that are working fine day and night! All at firmware V5.4.5.
 
mutley1896 said:
Hi, thanks for your input. The confusing issue here is that I have 6 other DS-2CD2142FWD-I on the newer NVR that are working fine day and night! All at firmware V5.4.5.
Click to expand...

Sounds like power. IR draws more juice.

Possibly the NVR output with all of the other cameras combined hitting a max or a cable not allowing the extra juice when IR kicks in … my first guesses
 
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