Can’t find camera on config tool

Discussion in 'Dahua' started by Austinl, Aug 13, 2019 at 12:51 AM.

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  1. Austinl

    Austinl n3wb

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    I just got 4 hdw5231r ze from Andy. And wow crazy fast shipping I might add. And also 2 other cams. I found all but one with the config tool and was able to set them up. Any ideas why I can’t find the last one.
    I configured all of them using the same port and cable. The lights on the Poe switch light up. And the ir on the camera will light up. Just can’t find it.
     
  2. looney2ns

    looney2ns IPCT Contributor

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    Open it up, and use the factory default reset button, then try again. Hold button for at least 15 seconds.
     
    Austinl and SouthernYankee like this.
  3. Austinl

    Austinl n3wb

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    Thank you I’ll try that today hopefully it will work.