Cannot get IP camera to work

You're probably right as the majority of the time the reset switch is called out in the manual and illustrated pictogram. The manual from the official site doesn't show it besides indicating the How To process which seems rather confusing if not there! :facepalm:
I have almost resigned myself to the fact that I am going to be shopping for a new CCTV system in the next few days. Problem is, I'm disabled, so I have to rely on other people to do it for me. If I could do it by myself then I would be able to dedicate a lot more time myself. I thought that maybe I can send the whole lot off somewhere and pay for somebody to put it all right for me. I suppose that would be cheaper than purchasing a completely new system.
 
For now just wait for support to get back to you regarding the reset process. Moving forward some things to consider if you decide to purchase new hardware.

  • Reset: Almost all of the Hikvision branded cameras have a reset button so validate before next purchase.
  • Edge Recording: Spend a little bit more on cameras that incorporate Micro SD cards. As this will provide out of the box recording, redundancy, and back up.
  • Color: Purchase a camera that supports low light (1.8" lens) image capture which allows almost full time color viewing / recording.
  • Audio: Some of the cameras you purchase should incorporate a built in Mic which allows you to better understand your environment and record audio when needed for security & safety.
  • Imaging: In 2021 there is very little reason to purchase any quality camera that offers less than 4 MP.
  • AI: More expansive cameras offer better filtering to identify human vs vehicle which reduces false alerts and endless video scanning / email review.

Ultimately, having one good quality camera vs two cheaper cameras wins the day . . .
 
For now just wait for support to get back to you regarding the reset process. Moving forward some things to consider if you decide to purchase new hardware.

  • Reset: Almost all of the Hikvision branded cameras have a reset button so validate before next purchase.
  • Edge Recording: Spend a little bit more on cameras that incorporate Micro SD cards. As this will provide out of the box recording, redundancy, and back up.
  • Color: Purchase a camera that supports low light (1.8" lens) image capture which allows almost full time color viewing / recording.
  • Audio: Some of the cameras you purchase should incorporate a built in Mic which allows you to better understand your environment and record audio when needed for security & safety.
  • Imaging: In 2021 there is very little reason to purchase any quality camera that offers less than 4 MP.
  • AI: More expansive cameras offer better filtering to identify human vs vehicle which reduces false alerts and endless video scanning / email review.

Ultimately, having one good quality camera vs two cheaper cameras wins the day . . .
I think you are right. Little bit reluctant to go back down the Hik vision route again. If I have to buy new equipment I might look at a different brand. Any recommendations?
 
I think you are right. Little bit reluctant to go back down the Hik vision route again. If I have to buy new equipment I might look at a different brand. Any recommendations?

Dahua is favored by lots of members here . , ,

Keep in mind both Dahua / Hikvision produce hardware for many third party companies. Also, note you selected Hikvision's lower tier of hardware and thus less features etc. At the end of the day if this existing hardware is going to be decommissioned consider selling the same on eBay / Local to recoup some out of pocket expense to put toward the new hardware.

A dollar in, is always better than a dollar out . . . :thumb:
 
Dahua is favored by lots of members here . , ,

Keep in mind both Dahua / Hikvision produce hardware for many third party companies. Also, note you selected Hikvision's lower tier of hardware and thus less features etc. At the end of the day if this existing hardware is going to be decommissioned consider selling the same on eBay / Local to recoup some out of pocket expense to put toward the new hardware.

A dollar in, is always better than a dollar out . . . :thumb:
Something like this?
Dahua NVR 4CH Mini 8MP 1HDD 4xPOE H265 1U NVR4104HS-P-4KS2: Amazon.co.uk: DIY & Tools
 
You want better than you have now right....

 
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Just a kind reminder normally cameras are used with the same brand of hardware. Doing so increases the chance of a (P&P) Plug & Play deployment. But, if the NVR like this one and the camera supports basic ONVIF protocols these systems will operate fine. What you will lose in mixing and matching different branded hardware are extra advanced features say face recognition, people counting, etc.
 
You want better than you have now right....

My situation can't get any worse. I can't fault the quality of the picture. They were very, very good. However, I just think it's absolutely ridiculous that I am in the situation. And as for the company themselves. I don't know. It's not a good way to treat your customers.
 
Just a kind reminder normally cameras are used with the same brand of hardware. Doing so increases the chance of a (P&P) Plug & Play deployment. But, if the NVR like this one and the camera supports basic ONVIF protocols these systems will operate fine. What you will lose in mixing and matching different branded hardware are extra advanced features say face recognition, people counting, etc.
If I have to purchase another system than the cameras and the NVR will all be the same make.
 
What do you think of Riolink? My neighbour recommend them.

My personal view is the market has a lot more to offer but this is a personal choice. I can't tell someone to spend $500 - $5000.00 on X vs Y when its not my money. Having said this one should always move forward from basic to More Better given you have first hand experience in the use of a lower tier.

  • Decide on a initial budget
  • Review your personal needs of what you want to see & hear vs what your going to have based on the cost / selection of hardware.
  • There are two business's in this forum who I know would be delighted to custom select hardware just for you. Review the forums of the vendors and pick their brain as to what hardware they say would meet your needs. You can take that and purchase or use that knowledge and find the same hardware more local.

That already removes what model or hardware to use . . .
 
I think all of my Hikvision and Dahua cameras have reset buttons, but I always buy camera I can put a memory card in just encase I lose the main video feed to my Blue iris machine and every reset put inside of that compartment. I also write down the passwords, put copies in my clouds and my iphone's wallet app in addition to using a password manager
 
I think all of my Hikvision and Dahua cameras have reset buttons, but I always buy camera I can put a memory card in just encase I lose the main video feed to my Blue iris machine and every reset put inside of that compartment. I also write down the passwords, put copies in my clouds and my iphone's wallet app in addition to using a password manager
Oh well, maybe second time around I can get it done properly. I'm seeing a lot of these NVR boxes being sold on Amazon. However, it appears that you have to buy the hard drive separately.
 
My friend has got one of the cameras working through his PC. So we know the IP address and the password. If he plugs the camera into the NVR. I'm assuming you will have to do click on the little edit symbol next to the camera and manual and then enter in the IP address of the camera? Is that how it works?
 
Oh well, maybe second time around I can get it done properly. I'm seeing a lot of these NVR boxes being sold on Amazon. However, it appears that you have to buy the hard drive separately.

Some would say that's good as many have hard drives laying around so that saves extra costs if the HDD isn't required. Keep in mind regardless of brand of hard drive you decide upon. Each NVR will have a limit as to what capacity will be accepted and the total amount of drives connected. Lastly, you'll want to purchase a drive that is purpose built for (24.7.365) surveillance use like WD Purple etc.
 
As others have said, It is best to match camera brand with NVR brand. Some mix-n-match may work, but there are so many brands of cameras and so many brands of NVR that one camera from a company may work but a different model from the same company doesn't work. It is somewhat common for the better NVRs to come without a hard drives so the end user can put in what they want. Many go with WD Purple.

As far as reolinks, this is from their marketing videos, so do you see a person in this picture...yes, there is a person in this picture. Could this provide anything useful for the police? Will give you a hint - in between the two columns:


1613251115189.png
 
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Thanks guys, I'm glad I found this place. I wish I'd found it before I bought all these other cameras :-) :-). Anyway, you're going to get fed up with me asking questions, so I will apologise now. The amount of money I have wasted is ridiculous. I just need three or four cameras and one dome camera which will monitor my front door.
 
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As others have said, It is best to match camera brand with NVR brand. Some mix-n-match may work, but there are so many brands of cameras and so many brands of NVR that one camera from a company may work but a different model from the same company doesn't work. It is somewhat common for the better NVRs to come without a hard drives so the end user can put in what they want. Many go with WD Purple.

As far as reolinks, this is from their marketing videos so do you see a person in this picture...yes, there is a person in this picture. Will give you a hint - in between the two columns:


1613251115189.png
Holy cow! I like the ghost car as well. Must be using 1/3 shutter.
 
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