Can't open or see my Hikvision camera (ping / SADP can't see the camera)

[Hermen]

Hi!

I bought a Hikvisio DS-2CD2135F-IS Dome camera. I tried to install the cam, but I can't see the camera on my computer.

What I did allready:
- Set my router on 192.0.0.1 (DHCP range on 192.0.0.100 - 192.0.0.255)
- Set subnet on router to 255.255.255.0
- Connect my computer by WiFi on the router: 192.0.0.101
- Connect the camera with a PoE injector through UTP on the router
- Plug in the power adaptor for the PoE injector: the camera starts up (yellow led's in the camera, and the IR-leds starts shining)
- I can see the camera for a few seconds on my laptop with PING on 192.0.0.64, but after ca. 10 seconds the camera disapears and I can't see them at all. Even not through the SADP tool from Hikvision)

Tried already:
- other UTP cables...
- power on the cam, and DIRECTLY click on REFRESH in the SADP tool: no succes
- tried to open http://192.0.0.64 in the browser... : no succes

Help?! Does anyone recognize the problems? Hope you can help me.
See the ping results:

 

[alastairstevenson]

It's normal that the camera starts up on 192.0.0.64 for a few seconds - that's how it checks if there is a tftp update server available.
After that it moves to it's configured IP address.
SADP is your friend, it will find the camera across IP subnets.
But it's a bit cranky over WiFi, so what I suggest is:
Put your router configuration back the way it was.
Cable the laptop to the router.
Power on the camera.
See what shows in SADP.
You could try uninstalling / reinstalling SADP in case the networking extras it uses did not install properly.

 

[Hermen]

Ahh! Thanks, that works! You're my friend! After putting my laptop through UTP cable on the router, SADP see the cam directly!!