Can't record audio on NAS using DS-2CD2432F-IW

[dcc24496]

Hello,

I managed to connect my IP camera to my NAS but it only records video, there's no sound.
This model has a microphone and is properly configured, I can hear when I enter to see live feed with IVMS but when I'm checking saved files on my NAS, I can only see the image but no sound.
Any idea how can I achieve my goal ?

Thank you in advance !

 

[fenderman]

Hello,

I managed to connect my IP camera to my NAS but it only records video, there's no sound.
This model has a microphone and is properly configured, I can hear when I enter to see live feed with IVMS but when I'm checking saved files on my NAS, I can only see the image but no sound.
Any idea how can I achieve my goal ?

Thank you in advance !

In the video settings make sure "video and audio" is selected from the dropdown, not "video"