@EMPIRETECANDY my Android phone has worked perfectly but my wifes Iphone has received 2 notifications total in over a month. Appreciate any update or workaround you can offer.
So right now just can't get the push on IVS only or all push can't receive?@EMPIRETECANDY any update to this? I have a client that complains almost daily about this. I myself am still not getting notifications.
I just test it, please check if you use the same version as we use.
I also need to know the push fail country from US only or has some other countries.
@Davahad @CastleSurveillance
Could you please send me some details about the cams and NVR models that you have now, what the firmware build date you are using, please send me to my email kingsecurity2014@163.com
No need any SN No. Details
Thank you.
Andy
Then just tell me on 1-2 models, we make some further testing on it.Andy - it’s so many. I probably have like 6-8 cameras this is occurring with.
Firmware all too old, i will send you the latest new fw to flash. And then check again. Will send to you at hongkong morning time, 10hours later.@EMPIRETECANDY the AI deterrent cam you sell 5MP - system version 2.800.000000.3.R, 2019-07-19, IPC-HDW1431s - 2.622.000000.31.R- 2018-08-13
NVR Model: DHI-NVR5216-16P-4k2SE, v4.000.000001.5, 12/18/2019
Firmware all too old, i will send you the latest new fw to flash. And then check again. Will send to you at hongkong morning time, 10hours later.
The update checking on the NVR is totally a fake button, never works.....When I check via the NVR - it says up to date on all of them.
NVR firwmare@EMPIRETECANDY the AI deterrent cam you sell 5MP - system version 2.800.000000.3.R, 2019-07-19, IPC-HDW1431s - 2.622.000000.31.R- 2018-08-13
NVR Model: DHI-NVR5216-16P-4k2SE, v4.000.000001.5, 12/18/2019