desktop browser plugin ds-2cd2020iw

[luca789]

Hi Guys,

I bought that camera, I have a W10 home pc and I can't see the live video from none of these browsers: Chrome, Edge or Firefox. I installed VLC, I installed the plugin Webcomponent.exe downloaded from the camera but every time it suggest me to download it again. I checked in the installed programs and it's there. I even tried to disable the windows firewall. i don't have any antivirus.
Can I suggest me anything?
Thanks A lot.
Luca

 

[fenderman]

Windows 10 has internet explorer...

 

[luca789]

I tried now, after you suggested with IE11 that I found already installed. It doesn't work...

 

[fenderman]

Did you install the plugin?

 

[luca789]

Dear Fenderman, I restarted the pc, uninstalled the plugin, restarted again, reinstalled the plugin and now with IE11 works fine. Sorry for this thread. I apologize Fenderman.
Thank you very much.
Luca