DH-SD6AL433XA-HNR Tracking Issues

[Captain_B]

I'm checking to see if there may be a firmware upgrade that would correct some recent tracking problems that have arisen on one of our PTZs, DH-SD6AL433XA-HNR. Maybe someone who has the same or a similar PTZ has run into the same issue and has a fix. The PTZ is wandering and losing its target.



Thank you for the help.

 

[wittaj]

Since you have had the camera awhile, I suspect the sensor has degraded just enough that you may need to do some adjusting with the settings (contrast, etc.) as it may have "faded" just enough to make a difference.

I had to do that on my older PTZs. Even some of my older 5442 cameras.

 

[bigredfish]

^^^^^
this. Mine works great
When I get home I’ll post the FW version I’m using