DHI-NVR5432-16P-4KS2 won't boot up after upgrade

ron_tattoo

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Hi all! :)

I have similar problem.
My device is NVR5216/5232-16P-4KS2E.
It is suddenly stopped working.
It is turning on but not booting up.

I tried to disconnect the cameras and HDDs but it's still the same.
Video of the problem:


I measured the power supply voltage but i am not sure if its the problem.(or i did it correctly)
Video of the measurement:

I hope some of you can help me out. I am super noob on this topic short videos (how to tutorials) would be super helpful or teamviewer/video chat what i would reshare here to help out noobs like me.

Greetings
Ron
 

alexis59

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Hi,
On thé power supply you must find how many volt you should find betwen the yellow and the black cable i mean 12DC
Please check and let me know
Regards
 

ron_tattoo

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Hi,
On thé power supply you must find how many volt you should find betwen the yellow and the black cable i mean 12DC
Please check and let me know
Regards
Thank you for the reply.
Here are some pictures of the power supply.
 

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alexis59

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11,1V Dc, without main board connected?
Please Check between yellow and black cable when connected
 

alexis59

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So is the problem, you must have 12-13VDC
Did you eard some noise from the power supply ?
 

ron_tattoo

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So is the problem, you must have 12-13VDC
Did you eard some noise from the power supply ?
No noise at all.

Do you have any idea what kind of power supply should i use to check if its the problem? From an old pc power supply or something...?
 

alexis59

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No noise at all.

Do you have any idea what kind of power supply should i use to check if its the problem? From an old pc power supply or something...?

yes you can try with 12vdc power supply,
-in black, + yellow cable, without hard drive to limit the courant, choose 1A min supply

Thé réd and white should be for POE.
 

ron_tattoo

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tigerwillow1

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I'd open it up and look for something obvious like a cracked solder joint that could just be reflowed. Other than that, circuit troubleshooting a switcher is a bit advanced.
 

ron_tattoo

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I'd open it up and look for something obvious like a cracked solder joint that could just be reflowed. Other than that, circuit troubleshooting a switcher is a bit advanced.
I have already done that. I can not see any obvious damage. My skill set is way too low for a circuit troubleshooting process.
The new PSU is on the way. I will write here if its worked or not.
 

looney2ns

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I have already done that. I can not see any obvious damage. My skill set is way too low for a circuit troubleshooting process.
The new PSU is on the way. I will write here if its worked or not.
I would be sure to put the NVR on a good surge protector or better yet, and good Backup UPS.
 
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